2. What is he doing here?

3. Who am I ? 1 2 3

4. East Meets West

5. 1. Finding and hiring the right people 2. Ensuring that your employees are satisfied and want to stay working for you 3. Types of benefits you should offer to employees 4. Planning effectively for succession

6. Finding the right people Word of mouth – Inside the Cie: bonus if referral – Connections within the company – Outside: FB, network Classic – Catch them young ! Partnership with schools – Ads (newspapers, in front of properties) Importance of the reputation – 15 years of clean records ! – State the obvious: Inthira, the natural choice

7. Hiring Clear Job descriptions References Relax, it’s Laos Keep it real Experience is not important Does he/she have the right attitude Ex: GM @ Inthira Champasak

8. Satisfaction of the staff Money Do what you say Say what you do Listen Be fun Help them grow (training, interviews) Keep it cool

9. Benefits Housing Good Food Personal Insurance Sponsor their activities (sponsor the soccer team) Health check up Shade for the scooter Let them relax… but not too much !

10. Next Be open and true about your plans Organize Structure

11. Skills of a manager in Laos

12. 10 Tips

13. Let’s put our problems behind us Tip number 1

14. Tip number 2 Be curious, Not judgmental

15. Don t give up – repeat, repeat, repeat Tip number 3

16. Respect the traditions This not only builds the relationship, it helps you be effective because you understand your partner better. You know where he or she is coming from. Tip number 4

17. Follow the flow, if it works, don’t change it Tip number 5

18. Tell me… I forget. Involve me… I understand. Tip number 7 Show me… I remember.

19. Tip number 8 In Rome, do like the Romans. In Laos, do like the Lao. - Find a compromise - Consensus – sharing, harmony at every moment of their life - Do not put yourself forward - Be loyal - Respect the people above you (eldest, boss)

20. Tip number 9 Learn the language

21. Tip number 10 adapt

22. Questions?

23. Tip number 6 Sometimes things are just not logical here !

24. Thank you for your time Find us on www.inthira.comwww.inthira.com