1. CHEE 301 TECHNICAL COMMMUNICATION

2. G.W. BRANDIE  211 DUPUIS  BRANDIEG@POST.QUEENSU.CA

3. TEXTS Blicq, Ron. “Communicating at Work; Creating messages that get results” Third Edition, 2002 (Toronto: Addison- Wesley/Longman/ Pearson) O’Conner, Patricia T. “Woe Is I; The Grammarphobe’s Guide to Better English in Plain English” (New York: Riverhead Penguin Putnam, 1998)

4. GRADING  Oral Presentation: 40%  Written Work: Short Assignments:30% Major Assignment:30%  No final examination

5. Employer’s Checklist (I) The Boeing Company publishes this checklist of desired attributes of engineering graduates: A good grasp of these engineering science fundamentals: Mathematics (including statistics) Physical and life sciences Information technology

6. Employer’s Checklist (II) A good understanding of the design and manufacturing process (i.e., an understanding of engineering) A basic understanding of the context in which engineering is practiced, including: Economics and business practice History The environment Customer and societal needs

7. Employer’s Checklist (III) A multidisciplinary systems perspective Good communication skills: Written Verbal Graphic Listening High ethical standards –ASEE PRISM, December 1996

8. Course Resources  Text  Course Home Page http://info.chee.queensu.ca/chee301/  Guidelines for Formal Reports http://www.chemeng.queensu.ca/ Undergraduate/Course/reports usage.hlp (a Windows help file)  Course Listserver and Forum

9. Course Resources  Associates: Stacey Haskins (8sdh@qlink.queensu.ca) Jennifer Lee (jennifer@chee.queensu.ca)  Me

10. A Suggested Approach (I) Plan Gather information Define the reader Define the purpose Generate topic headings Delete irrelevant topics Group the topics Organize the groups and topics

11. A Suggested Approach (II) Write the First Draft Take a Break

12. A Suggested Approach (III) Read the Draft Check for organization Check for correct tone and style Check for technical and grammatical accuracy Revise

13. A Suggested Approach (IV) Review the Final Draft  Would I want to receive this?  What reaction will it produce?  Is that the reaction I intend?

14. Our Approach Assignments given most weeks Discussed in Workshops Drafts may be handed in (optional) Drafts returned (with preliminary comments) Revise Submit final version for marking

15. Exercise 1:  Write new Orientation paragraphs for CHEE and ENCH  Bring your draft paragraphs to next Tuesday’s class.  Bring a list of other communication tasks you will be undertaking this term