1. User Choice compliance audit information session Training and Assessment evidence requirements July 2015 Drew Clark and Rod Harris

2. What were SRTOs main concerns? Clarification on assessment retention including on-the-job verification - 72% of respondents Evidence requirements for training participation - - 54% of respondents

3. Training participation Predominant method of delivery What training evidence needs to be retained How much evidence needs to be retained and for how long Volume of learning Assessment What assessment evidence needs to be retained How much evidence needs to be retained and for how long What is on-the-job verification Hard copy evidence Vs electronic What we will cover:

4. Compliance documents User Choice useful web-links: User Choice PQS Agreement and associated policies http://training.qld.gov.au/training-organisations/pre- qualified-suppliers/become-pqs/index.html PQS compliance audit evidence guide http://training.qld.gov.au/resources/training- organisations/pdf/srto-evidence-guide.pdf https://www.allenschool.edu/blog/wp-content/uploads/2015/04/file-transfer.jpg

5. Where are you located? Interstate

6. Training participation What training evidence needs to be retained? –SRTO led face to face -- Delivery identifier 10 or 30 –Online (electronic) -- Delivery identifier Code 20 –Other delivery -- Delivery identifier Code 40 How much evidence needs to be retained and for how long? Volume of learning

7. Predominant method of delivery SRTO trainer attends the trainee’s workplace and provides face to face training -- 2 hours (Delivery identifier ‘30’) Directs the trainee to complete the rest of the learning resources via accessing the SRTO’s online resources -- 8 hours (Delivery identifier ‘20’) The predominant method of delivery would be AVETMISS Delivery identifier ‘20’

8. Where have you delivered training?

9. SRTO led face to face training Conducted either at SRTO premises or within the workplace, and must contain the following: Evidence: Name of the student/s Unit of competency/module code and/or name Code 10 or 30

10. SRTO led face to face training cont’d The date/s of training Location Trainer’s signature and date signed Signature of the apprentice/trainee

11. How to retain this evidence Workplace visit records Class roll books / attendance sheets -Student to sign commencement of training for each unit -Future training in same unit must capture name of student but be signed and dated by trainer

12. Online (electronic) training Delivery of training via an electronic means which may be self paced or trainer led: Evidence: Name of the student/s Unit of competency/module code and name The date/s of training Code 20

13. Other delivery Where the predominant method of learning is not covered by other delivery modes: Evidence: Name of the student/s Unit of competency/module code and name Code 40

14. Other delivery cont’d The date/s of training Location Signature of the apprentice/trainee Signature of workplace supervisor/employer

15. Retention of training evidence What do I keep? 100% of units of competency for 100% of students How long do I have to keep this information? 6 years from the end of the term

16. Volume of Learning The ASQA User’s Guide to the Standards for Registered Training Organisations 2015 ASQA requirement Not currently audited by Market Quality MOU with ASQA

17. Training participation Predominant method of delivery What training evidence needs to be retained How much evidence needs to be retained and for how long Volume of learning Assessment What assessment evidence needs to be retained How much evidence needs to be retained and for how long What is on-the-job verification Hard copy evidence Vs electronic Where we’re at:

18. Assessment evidence including on-the-job verification What assessment evidence needs to be retained? –What does an auditor look for? Hard copy evidence Vs electronic How much evidence needs to be retained and for how long? What is on-the-job verification?

19. What evidence do I keep? Short answers questions Case studies Projects or assignments Verbal responses Role plays Observation / Practical demonstration x 2

20. What does an auditor look for? Full and complete assessment evidence

21. What does an auditor look for? Full and complete assessment evidence Evidence assessment has been marked

22. What does an auditor look for? Full and complete assessment evidence Evidence assessment has been marked Signature of apprentice / trainee

23. What does an auditor look for? Full and complete assessment evidence Evidence assessment has been marked Signature of apprentice / trainee Competent at the unit level

24. What does an auditor look for? Full and complete assessment evidence Evidence assessment has been marked Signature of apprentice / trainee Competent at the unit level Training Package requirements (if applicable)

25. What does an auditor look for? SITHIND301 Work effectively in hospitality service -integrate technical skills and provide quality hospitality service to customers -for a minimum of 36 complete service periods (shifts)

26. What does an auditor look for? CPCCCA3003A - Install flooring systems complete as a minimum one bearer and joist system constructed on a support system (stumps, posts or piers) applicable to local conditions, to carry external walls and internal walls parallel to joists for a full sized home or equivalent (including a bedroom, lounge, kitchen and bathroom not less than 30 square metres) install a tongue and groove fitted strip flooring surface and an approved wet area floor system to a bathroom area install a system of similar size as above with either a sheet or strip platform system.

27. How much evidence needs to be retained? And how long for? 100% of students 100% of units For 6 years from the end of the Term

28. What is on-the-job verification SRTO Formal Assessments On-the-job verification Signed Third Party Report Signed Training Record Files notes from discussion with employer or supervisor

29. Who signs the on-the-job verification On-the-job verification Third party report must be signed by an appropriate person Employer Resource Assessment captures information regarding qualified persons Process of integrity Trainees can’t supervise trainees

30. Electronic or scanned assessment Do I have to buy shares in a records storage company? –PQS Agreement or Policies do not stipulate method of retention –Complete and legible –Electronic signatures used individually

31. Training participation Predominant method of delivery What training evidence needs to be retained How much evidence needs to be retained and for how long Volume of learning Assessment What assessment evidence needs to be retained How much evidence needs to be retained and for how long What is on-the-job verification Hard copy evidence Vs electronic What we covered:

32. Question Time

33. User Choice compliance audit information session Training and Assessment evidence requirements July 2015 For further information regarding obligations of a PQS holder please contact your contract manager direct or via email at: Supplier.management@dete.qld.gov.au Thank you for your time and participation