1. Spring 2011 - ÇGIE 398 - lecture 01 IE 398 Systems Thinking De partment of Industrial Engineering METU - February 2011 a course on the methods and practice of OR/IE

2. Spring 2011 - ÇGIE 398 - lecture 02 instructor: Çağlar Güven assistants: Ceren Şakar, Bilge Çelik textbook: Management Science Decision making through systems thinking HG Dällenbach & DC McNickle Palgrave 2005 course site https://online.metu.edu.tr/ lecture files, extra material etc.

3. Spring 2010 - ÇGIE 398 - lecture 03 course objective the aim of this course is – to achieve competency and understanding of systemic inquiry by studying systems thinking which complements disciplinary inquiry and quantitative analysis – in order to enable effective application of OR/IE knowledge success in OR/IE cannot be achieved without systems thinking

4. Spring 2010 - ÇGIE 398 - lecture 04 justification for the course IE addresses sociotechnical issues in human organisations which involve choice and trade-offs that are difficult to resolve IE aims to bring the power of abstraction and analysis to deal with such trade-offs so that managerial action can produce improvement this aim generates dual objectives in IE education: (i) acquiring sufficient command of quantitative analysis and mathematical modelling (ii) building systems thinking skills needed to put this knowledge into practice

5. Spring 2010 - ÇGIE 398 - lecture 05 conduct and evaluation lectures – the textbook will be followed as far as possible – extra material and readings will be posted at the website – advance preparation and attendance required evaluation – assignments term project (15%) quizzes and classwork (20%) – midterm examination (30%) – final examination (35%)

6. Spring 2010 - ÇGIE 398 - lecture 06 short syllabus Introduction Problem Situation Systems Complexity System Models Hard OR Costs Soft OR Methods Soft Systems Methodology-1 Soft Systems Methodology-2 Soft System Case Studies

7. Spring 2011 - ÇGIE 398 - lecture 07

8. Spring 2010 - ÇGIE 398 - lecture 08 other books Pidd, M.,Tools for thinking, Wiley 2003 Pidd, M., Systems modelling, Wiley 2004 Checkland, P., Systems Thinking, Systems Practice,Wiley, 1981 Checkland, P. & J. Scholes, Soft Systems Methodology in Action, Wiley 1990 Chekland. P & J. Poulter Learning for Action, Wiley 2006