1. Giving a talk in Chicago called “Simple Tools for Better Care, Chronic Disease Management through Patient Centered Collaborative Care. This phone conversation is a spin off of that material “The talk should actually be called “Deceptively Simple Tools for Better Care” as the tools we are discussing can be used very simply and effectively in patient interactions, but also offers the potential for a deeper analysis of your practice and how it affects patient outcomes. We’ll look at both levels today, briefly. Then during Q & A, we can also hone in on questions about the best way to apply these individual tools to your practice. HYH = Texas Instruments calculators Remember - could add or subtract OR could program in your equations and do logarithmic functions. Let’s take a look at the first slide

2. What makes for effective care? Improved outcomes occur when: –patients are confident they can manage their own care –physicians and patients are “on the same page” during visits –information is tailored to the patient’s needs

3. “I receive exactly what I want and need exactly when and how I want and need it.” How to achieve your patients saying this?

4. Components to Attain Patient- Centered Collaborative Care Moore LG, Wasson JH, JACM Vol 29, No 3, pp. 195-198 I receive exactly …. If Strongly Agree If Disagree Do you have: Continuity95%60% Access85%10% Efficiency80%20% Information80%20% Confidence75%15%

5. prevention up to date handy ADL screening Useful patient education links Permission: JH Wasson Slide by Lynn Ho

6. Stratifying Results Permission: LG Moore

7. Care Vital Signs for patients who can’t get to a computer Permission: JH Wasson

8.  Health indicators for my patients Quality of care indicators for my practice 