1. The Next Generation ROI: Automated Workflow & Supply Chain Management Damian Scattergood

2. STAR Collaborative Enterprise Solutions Design Considerations It’s about Supply Chain Management Its about money – What you pay for. Use Technology to control the spend (Cost Waste) Automation is the key Bottom Line – ‘More Translation Less Cost’ Faster TTM, Better Quality – Controlled Cost

3. STAR Collaborative Enterprise Solutions Localisation Supply Chain AgencyPM Translator Content Producer Translation Company (MLV/SLV) Translator(s) Where is your money spent?

4. STAR Collaborative Enterprise Solutions Industry Cost Analysis Total Localisation expenditure Internal Cost vs’ External Cost Software Publishers 60/40 Split Localization Vendors 30/70 Split 60403070 Industry Focuses on only 12% Spend Source: Key Performance Solutions Study 2002 Top 20 MNC’s Software Publishers Euro 481 Million spend Euro 289 Million internal spend.

5. STAR Collaborative Enterprise Solutions Where cost is incurred… Project Management Handoffs (Transfers, Checking) Quality (Testing, Bug fixing) Time Toyota Seven Wastes Defects, Transportation, Inventory, Overproduction, Waiting Times, Processing, Motion “If it doesn’t add value its waste” – Henry Ford Touch points

6. STAR Collaborative Enterprise Solutions Touch points PMENG Content Producer ENGQA Vendor Trans Translator Localisation Cycle FTP How many times is a single file opened (Touched) in your process?

7. STAR Collaborative Enterprise Solutions Touch points If someone touches it - there is a cost - To you. The next generation solutions… Automate the process to remove touch points

8. STAR Collaborative Enterprise Solutions Next Generation Workflow Solutions Key Focus Automated Localization Supply Chain Management Brings Cost Management across the chain. How does it work? Automates “Across the Supply Chain” Automates the localisation tasks.

9. STAR Collaborative Enterprise Solutions Automated Supply Chain Agency Dispatcher PM Centre Supplier Console Content Producer Translation Company (MLV/SLV) Translator AgencyPM Translator Automated Interface Tools

10. STAR Collaborative Enterprise Solutions Automated Supply Chain Process Agency Dispatcher PM Centre Supplier Console AgencyPM Translator Automated Interface Tools Leveraging Quotes PM Costing Quotes TM Transkits Leveraging TM Management File Management Automated Process Tools STAR-Transit, Alchemy Catalyst etc….

11. STAR Collaborative Enterprise Solutions Different Supply Chain Models producer Translation company Translators MLV Approach producer Translation companies Translators SLV Approach

12. STAR Collaborative Enterprise Solutions Benefits “More Translation Less Cost” Reduced Project Management Costs Reduced Engineering Cost Consistent Quality Improved throughput Tackle all the Costs 6040 3070 “A dollar saved is a dollar to the bottom line” Ariba

13. STAR Collaborative Enterprise Solutions ROI Significant cost savings: A large number of files (or continuous flow of small documents) Translation into multiple language Multi-task jobs (translation, controlling, DTP, terminology, etc.) Better Quality Reduced Testing Time Faster Time to Market

14. STAR Collaborative Enterprise Solutions Imagine… Improved TTM & throughput 28 Million words in 24 hours Improved Quality Testing hours reduced by 73% Reduced Cost 45% reduction on internal costs These are all real cases using Automation. Source: Key Performance Solutions Study 2002

15. STAR Collaborative Enterprise Solutions

16. Contact: Star Technology Solutions Ltd., Docklands Innovation Park, 128-130 East Wall Road, Dublin 3 Phone: +353-1-2401306 Fax : +353-1-2401310 http://www.star-ts.com Info@star.ts.com