1. e-Government Adesh Khadka Ministry of Finance

2. 2 At the United Nations Conference on Sustainable Development held in Rio de Janeiro in June 2012, a global consensus was reached that to achieve our sustainable development goals we need institutions at all levels that are effective, transparent, accountable and democratic. E-government holds tremendous potential to improve the way that governments deliver public services and enhance broad stakeholder involvement in public service. WU Hongbo Under-Secretary-General for Economic and Social Affairs

3. Government Word Cloud 3

4. IT Word Cloud 4

5. WHY E-GOVERNMENT? “Everyone else is doing it, so its probably important and useful” “We don’t want to fall behind all others” “We think it will provide faster, more convenient government services” “We think it will reduce costs for individuals and businesses to deal with government” ”We think it will reduce costs for government “ ”To reduce corruption and fight poverty” ”We need to reach out to a broader part of population” ”We think it’s a tool for transformation of public administration from bureaucracy to service provider” 5

6. TRANSFORMATION IN GOVERNMENT 6 Bureaucratic Citizen CentricFragmentedIntegratedAuthoritarian Service Oriented, Participatory ClosedTransparent Intuition/ Guess Work Informed Decision Making Manual OperationAutomated

7. E-GOVERNMENT SYSTEM ARCHITECTURE Three essential elements e-Gov Applications: application and services software components IT Platform: Data center, application servers and storage Government Info-communications Infrastructure (GII): Physical network components 7 GII IT Platform e-Gov Applications

8. E-GOVERNMENT: WHAT IT IS NOT  It is not Computerizing the Existing Government Processes.  It is not digitizing the files and documents of the Government.  E-Government  Technology  E-Government = Government ( Change management and Transformation ) 8

9. 9 INTERNET ACCESS TO e –GOV. SERVICES

10. 10 E-GOVERNMENT MODEL e-government category that includes all the interactions between a government and its citizens that can take place electronically. G2C e-government category that includes interactions between governments and businesses G2B Collaboration between government units G2E): e-government category that includes activities and services between government units and their employees. G2G (including G2E)

11. 11 Gov website Offers limited, basic, static info. Phase 1 Emerging Content and Information is updated with greater regularity Phase 2 Enhance Form can be downloaded;Applicationssubmittedonline Phase 3 Interactive Users can actually pay for services or conduct financialtransactionsonline Phase 4 Transactional Totalintegration of e-functions and services across administrative /departmental boundaries Phase 5 Seamless UN/ASPA global survey EVOLUTION OF E-GOVERNMENT

12. EGOV in NEPAL 12 Source: Nepal Telecommunication Authority http://www.nta.gov.np Tele-Density >99% Internet Penetration >40% Market Share of Telephone Service ekantipur.com( Bimal Khatiwada)

13. NEPAL E-GOV. DEVELOPMENT INDEX 13 Source: UN e-Government Survey 2014 EGDI 0.2344 Online Service 0.1575 Telecom Infra 0.1684 Human Capital 0.3774 Nepal

14. 14 Government Integrated Data Center (GIDC) The concept of GIDC was provisioned in the national e- Governance Master Plan (eGMP) Government of Korea through KOICA assisted construction of GIDC The construction of GIDC was completed and handed over to NITC in May 2009 High end computing infrastructure with multi-tier securityWorks as a base infrastructure to host e-Gov. applications Improve stability and efficiency through concentrated central management within Data Center that provide Internet access and management for e-government GIDC Infra. IT Hardware and System Human Resource

15. GEA – THE BIG PICTURE 15

16. OTHER E-GOV PROJECTS 16 Government Groupware Inland Revenue Department PIS System (MOGA/DOCPR) Supreme Court Financial Comptroller General’s Office Department of Foreign Employment Company Registrar’s Office E- Procurement (PPMO) Ministry of Finance (LMBIS) Ministry of Home Affairs Department of Customs Ministry of Agriculture (AMIS) And more..

17. Policy Barrier Political will and Leadership Policy Strategies and Action plan Law and regulation Coordination and Collaboration Technological Barrier Connectivity and Infrastructure Content, Database and application Accessibility and Security Socio- Cultural and Financial Barrier Funding Issue Awareness and Education ICT Capacity and Expertise Implementation Barriers of e-Government IMPLEMENTATION BARRIERS OF E-GOVERNMENT 17

18. WHAT WILL BE THE ACHIEVEMENTS 18 Government at online service Paperless Government Knowledge based Government Transparent Government

19. 19 CONCLUSIONSION ICT only can’t provide a ‘silver bullet’ to solve our developmental challenges but have tremendous potential as a enabler for development Institutional Arrangement with e-Government RoadmapInvestment in IT infrastructure and Expand the Access for the Citizen Role of skilled human resources is critical to ensure the success of any e-gov initiatives Awareness

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