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Management Coach Bentley
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Learning Objectives Define Management
Explain the Importance of Management Explain the importance of Management Control Process Methods of Management Control
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Management? Management is the process of deciding how best to use a business’s resources to produce goods or provide services.
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Who is a Manager to You? Teachers Parents Bosses Coaches ETC
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3 Levels of Management Senior Management Middle Management
Supervisory Management
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Senior Management Highest Level of Management
Establishes the goals &/or objectives Choose the direction of the company Not involved in day to day activity EXAMPLES: CEO CFO Chairperson of the Board
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Middle Management Meeting Goals set by Senior Management
More involved in day to day activity Motivates to achieve goals EXAMPLES Department Heads Sales Managers Marketing Manager
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Supervisory Management
Lowest Level of Management In charge of all Day to Day Operations EXAMPLES Crew Leader Foreman Store Manager
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Management Tasks Planning Organizing Staffing Leading Controlling
Goals & Actions Organizing All details Staffing Who, When, Where and What Leading Motivation of Employees Controlling Measurement of goals
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Management Skills Conceptual – Skills that help managers understand the parts of a business and how they relate. Human Relations – understanding and working well with people Technical – abilities that people use to perform their jobs
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What is Control? Control – looking at a business activity, comparing it to what is supposed to be happening and addressing any problems that are found.
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Why Controls are Needed?
Prevent Crises Standardize Outputs Appraise Employee Performance Update Plans Protect the Organization's Assets
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Causes of Performance Deviation
Faulty Planning Insufficient Communication Training Lack of Motivation Unforeseen Forces
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