1. © 2013 HCL – Proprietary & Confidential This document contains confidential and propriety information for the purpose of evaluation only. The contents of this document may not be published, disclosed or used for any other purpose. Combining the best of HCL and the innovation of the cloud martin.pestell@hcl.com November 2013

2. 2 © 2013 HCL – Proprietary & Confidential Best of breed A Oracle pay-as-you-grow subscription based, best in class system. Dedicated to you business. In your locality. Engineered, hosted, secured and maintained by a partnership of industry leading hosting, system integration and software vendors. Simple to move in. Simple to scale. No hidden tie-ins. HCL have listened to the market and partnered to provide simplicity throughout. Simple costs, simple options, optimum technology stack; with support from the right industry leads. Colt provide an industry leading service with connectivity and bandwidth that meet your business requirements in a secure manner. ‘Oracle on Oracle’ throughout the technology stack for optimum performance and support of your business critical systems. The benefits of Private Cloud’s security, control and compliance with the flexibility and cost model of Public.

3. 3 © 2013 HCL – Proprietary & Confidential Why the partnership Engineered Systems Software solutions We provide the partnership and lead the engagement We hide the face of the software vendor – HCL own that relationship We join the dots between projects, partners and infrastructure 20 Data Centres EMEA & APAC. High speed fibre to the America’s Colt own their own fibre networks Network specialists ISO 27001 $7bn assets Owned by Fidelity

4. 4 © 2013 HCL – Proprietary & Confidential Why HCLCloud ? Compliance and audit friendly Dedicated for your critical data. Nothing shared. Dedicated Firewall – only you. Dedicated servers, storage, load-balancers and fibre network to your business. Compliance now and in the future. “All change please” The right solution. We don’t just ‘squeeze’ you in and keep you in the dark. Our solutions are sized to give you performance and flexibility. We can cope with change without change control. Move to shared commodity with the knowledge you can move back again to dedicated. When performance isn’t enough then move to Oracle Exadata, Exalytics Exalogic when you need Extreme Performance Commit to more Our most cost effective model is driven by OpEx or CapEx on longer managed services agreements. More OpEx for longer. Oracle Licensing CapEx licence to OpEx subscription. Optimise your license use and license exposure. We can tell you the true requirement to run your business. It can be our job on your behalf. Flexibility to move up and down. Reduce your TCO HCL talk days, not months. Reduce the cost of delay, negotiation and multi vendor expectation setting. Our clients run their business Not to build, manage and run a cloud. Pay as you Grow Pay for what you need when you need it. One provider One vendor manager, one solution. Move between our stacks

5. 5 © 2013 HCL – Proprietary & Confidential Future proof ! Commonality throughout allows you to move if your compliance requirements demand or performance dictates Be prepared for public adoption and use it now, when appropriate

6. 6 © 2013 HCL – Proprietary & Confidential The right fit for our customers We can provide everything …. not nearly everything

7. 7 © 2013 HCL – Proprietary & Confidential Fitting it together Onboard: Compliant with ISO and CMMI, PMBOK and ITIL Startup: HCL ownership

8. 8 © 2013 HCL – Proprietary & Confidential Dealing with incidents Customer HCLoud Service Delivery HCLoud Operation Manager HCLoud Cloud Manager Known Error Database

9. 9 © 2013 HCL – Proprietary & Confidential Dealing with change Customer HCLoud Service Delivery HCLoud Operation Manager HCLoud Cloud Manager Patch agreement Flexibility to make the best of your architecture Buy in small increments From virtual compute to storage. Flexibility to avoid change control HCL will help you get the most from your available architecture.

10. 10 © 2013 HCL – Proprietary & Confidential Capability InfrastructureTechnology & Application Support Application DevelopmentApplication Configuration & Setup Activity Infrastructure Services Storage Servers Network Security Hardware Updates Backups / Refreshes Disaster Recovery Operating System Monitoring Tools Customisation Integration Mgmt. Fault Reporting / Tracking Fault Mgmt. / Resolution Database Mgmt. Application Server Mgmt. Virtualisation Mgmt. Applying Family packs Applying Patches Applying minor upgrades UAT Request for Change Mgmt. Mgmt. of configuration changes Application of Config Changes Mgmt. of security profiles Testing Family Packs Monitoring Tools HCL Customer Application Mgmt. Responsibility

11. 11 © 2013 HCL – Proprietary & Confidential Service levels Customer HCLoud Service Delivery HCLoud Operation Manager HCLoud Cloud Manager

12. 12 © 2013 HCL – Proprietary & Confidential Looking for trends, optimisation and new benefits Customer HCLoud Service Delivery HCLoud Operation Manager HCLoud Cloud Manager Ongoing benefits management – collaborativelyMonitoring Oracle running on Oracle Process mapping

13. 13 © 2013 HCL – Proprietary & Confidential Communicating back to our customers Customer HCLoud Service Delivery HCLoud Operation Manager HCLoud Cloud Manager

14. 14 © 2013 HCL – Proprietary & Confidential HCL Differentiators (no additional cost) Add on Services* Activity Refresh/Clones All backups Oracle vendor management Benefits led technology initiatives Dedicated infrastructure at every level Dual site (Primary & DR) Colt 1GB dual connectivity Disaster Recovery Industry leading SLA + RTO/RPO Oracle Redstack Oracle technology license (Pay as you Grow) Testing as a service Everything you need * Costed separately to meet customer specific requirements License optimisation Obfuscation / data masking as a service Enhanced GRC as a service HCL - System Integrator services Business process outsourcing Application managed services Additional compute and storage Existing compute and storage optimisation Colt - Specialist services Training as a service

15. 15 © 2013 HCL – Proprietary & Confidential Best of breed A Oracle pay-as-you-grow subscription based, best in class system. Dedicated to you business. In your locality. Engineered, hosted, secured and maintained by a partnership of industry leading hosting, system integration and software vendors. Simple to move in. Simple to scale. No hidden tie-ins. HCL have listened to the market and partnered to provide simplicity throughout. Simple costs, simple options, optimum technology stack; with support from the right industry leads. Colt provide an industry leading service with connectivity and bandwidth that meet your business requirements in a secure manner. ‘Oracle on Oracle’ throughout the technology stack for optimum performance and support of your business critical systems. The benefits of Private Cloud’s security, control and compliance with the flexibility and cost model of Public.

16. 16 © 2013 HCL – Proprietary & Confidential Normal Operating Conditions All environments available SITE 1 – LONDON 1 SITE 2 – PARIS WAN Dataguard Replication NOTE : DR does not require a middle tier until DR event. HOT SWAP nodes available for deployment in the event of component failure. HOT SWAP NODE

17. 17 © 2013 HCL – Proprietary & Confidential DR Event ! Production users failover to DR site. UAT unavailable. SITE 1 – LONDON (offline) SITE 2 – PARIS WAN NOTE : During DR event. UAT is unavailable as UAT middle-tier resources are diverted for live users. HOT SWAP NODE