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Published byFrank Price Modified over 9 years ago
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Everything we know. For you. Norse Consulting Amanda Allen Scott Becker Max Colaner Johna Johns Christine Kohrs Ann Steward Terry Stickels
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Objectives Evaluation of the Taleo system Ease of job search and application process Response time from the recruiter Interaction with the recruiter (if any)
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Data Collection Evaluation Process Applicant Date Applied Requisition number Position Title Location Start time End time Number of clicks Feelings Communication
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Application Process Applied for 1-2 jobs per week beginning October 3 rd through November 6 th Minimum of 12 per person Total of 89 jobs Locations Drake University Hospital West Chester UC Health Business Center
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4 Categories of Concern
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The Signup Locating Taleo page Easily misled Navigation of Taleo page Buttons Locations, font color and size Resume Upload and Formatting Auto Populate function Missing information
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The Job Search Multiple search option methods Did not seem to work correctly Multiple locations Search Boxes Difficult and cumbersome Options are very broad
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The Job Search Job titles Inconsistent across locations Vague titles and descriptions Inconsistent formatting (abbreviations) System Navigation Multiple locations Multiple jobs
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Communication Unclear expectations Vague or unclear application status Status titles and descriptions Continual checking of one’s status Time frame on all applications Account options for further communication
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Healthcare Comparisons Christ Signup process very difficult Search process very easy Communication well done Good Samaritan System very user friendly Easy to navigate and user friendly
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Healthcare Comparisons Mercy - Taleo Lots of drop down boxes Prescreening test Cincinnati Children’s - Taleo Informs user of auto-populate function Detailed job requirements Less compact screen
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Healthcare Comparisons St. Elizabeth Account setup Good Communication Tri-Health Very user friendly system Easy to navigate Easy search functions
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Internal comparisons by location Application Received Reviewing Resume No Longer Under Consideration Total University Hospital 33 (70.21%)8 (17.02%)6 (12.77%)47 (100%) UC Business Center 4 (18.18%) 14 (63.64%)22 (100%) West Chester 1 (11.11%)08 (88.89%)9 (100%) Drake 4 (36.37%)07 (63.64%)11 (100%) Total 42123589 (100%) After 6 weeks many of our application statuses are currently listed as: Application Received and Reviewing Resume
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Suggestions Route to Taleo Resume formatting Additional search criteria Job descriptions and titles Physical addressing Grouping of job categories Communications Application status and timelines Additional search functions
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In summary Applicant Experience Positive feedback Automated email system is valuable Taleo system is not uncommon in the healthcare sector or other business entities Listing jobs by priority Contact with a recruiter Follow up applications easier
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