1. How much have you learned ?

2. 1. Desktop ANYWHERE 2. Outlook Web Access 3. Office Communicator 4. Citrix

3. 1. Desktop ANYWHERE 2. Outlook Web Access 3. Office Communicator 4. NORA

4. 1. True 2. False

5. 1. Available 2. Busy 3. Away 4. Offline 5. Do not disturb 12

6. 0Participant 1 0Participant 2 0Participant 3

7. 1. True 2. False

8. 1. Every day 2. Frequently 3. Occasionally 4. Never

9. 1. Yes 2. No

10.  Visit the web page at: http://www.northumbria.ac.uk/sd/central/libra ry/marcet/workshopprog/?view=Standard then use the email booking link to book your place!  To discuss any aspect of MARCET training ring us on ext 4186

11.  IT Helpline for all IT and telecoms enquiries: tel: 0191 227 (4242) or free phone: 0800 923 4242 or text: +44 77 81 48 27 86 it.helpline@northumbria.ac.uk www.northumbria.ac.uk/it/knowhow_new

12. Hope you have enjoyed the session Any questions?