3. By learning this unit, students are supposed to be able to: 1.understand what inquiry is. 2.Use the essential words and phrases of inquiries and replies. 3.Be familiar with the structure of inquiries and replies. 4.Know the essential principles of inquiries and replies. 5.Master the writing skills of inquiries and replies. 6.Write inquiry and reply letters.

4. 1 Structures of inquiry and reply letters. 3 Sample letters. 2 Typical sentences of inquiry and reply letters.

5. Unit 4 Letters of Inquiry Sample Letters An Inquiry about Women’s Blouses and Sweaters An Inquiry About Toys An Inquiry About Shipment A Further Inquiry Writing Skills Letters of Reply Sample Letters A Reply to the Inquiry About Women’s Blouses and Sweaters A Reply to the Inquiry About Toys A Reply to Shipment Inquiry A Reply to the Further Inquiry Writing Skills Practice Guide Exercises

6. Letters of Inquiry

7. Letters of inquiry normally consist of the following parts: 1. Self-introduction. 2. Source of information about the product or company. 3. The reason of your writing. 4. The information you need. 5. Appreciation. 6. Expectation.

8. Sample Letters 1 An Inquiry about Women ’ s Blouses and Sweaters

9. Questions How many paragraphs are there in the letter? What contents are written in each paragraph? There are four paragraphs in the letter.

10. Letter Analysis Letters of Inquiry The source of your information and the reason of your writing. The information you need.(1) The information you need.(2) Appreciation and expectation.

11.  In this class, we have: 1. done the exercises on unit 2. 2. known the teaching goals for unit 4. 3. known the teaching focus of unit 4. 4. had a general idea about the outline of unit 4. 5. learned the writing skills for inquiry. 6. analyzed the structure of Sample Letter 1 of inquiry.

12. 1. Memorize the useful expressions in Ex. IV of Unit 2 on p39. 2. Read and recite Sample Letter 1 of inquiry fluently. 3. Preview Sample Letter 1 of reply. 4. Preview the writing skills for reply.

14. 销售经理阁下： 贵方网上的广告引起我方对贵方产品的极大兴趣。 我方拟将贵方产品列入经营范围。 请寄贵方女式衬衫及毛衣的目录及价目表。同时我 方欲知贵方是否接受来样加工订单。 请说明付款条件并告知收到订单后多久能安排装运。 我方拟将贵方产品加入春季促销产品行列，如蒙贵 方尽快寄送商品目录表及价目表，我方将不胜感激。感 谢贵方帮助。盼尽早回复。 采购部经理 约翰. 布朗 （签名） 2006 年 3 月 26 日

15. Letters of Reply

16. 1. Acknowledgement of the inquiry. 2. Clear and comprehensive answers to the inquiry. 3. Express hopes. *For negative reply, please give explanation and apology. *Mention enclosure generally.

17. Sample Letters 1 A Reply to the Inquiry about Women’s Blouses and Sweaters

18. Questions How many paragraphs are there in the letter? What contents are written in each paragraphs? There are six paragraphs in the letter.

19. Letter Analysis Letters of Reply Acknowledgement of the inquiry Answer to the Inquiry.(1) Provide Additional Information. Answer to the Inquiry.(2) Answer to the Inquiry.(3) Express the hope. Mention the enclosure.

20.  In this class, we have: 1. reviewed the useful expressions in Ex. IV of Unit 2. 2. translated Sample Letter 1 of inquiry into Chinese. 3. learned the writing skills for inquiry. 4. analyzed the structure of Sample Letter 1 of reply.

21. 1. Review what you have learned in today’s class. 2. Recite the useful expressions. 3. Recite Sample Letter 1 of reply. 4. Finish all the exercises on the unit at p70-75. 5. Prepare to write an inquiry and reply.

23. 1. Suppose you are working in an export company, and a potential customer inquires you about your products. You are asked to send a sample of the product which is very expensive. What will you do and how will you reply?

24. 2. Suppose the goods inquired about are out of stock. What are the possible replies? Please list them out.

25.  supplements\Sentence Strip 1.doc supplements\Sentence Strip 1.doc  supplements\Sentence Strip 2.doc supplements\Sentence Strip 2.doc

26. 1. Write an inquiry according to the given materials. Unit 4\supplements\Write an Inquiry Letter.docUnit 4\supplements\Write an Inquiry Letter.doc 2. Check your writing following to the Checklist. Unit 4\supplements\Checklist.docUnit 4\supplements\Checklist.doc

27.  In this class, we have: 1. Finished the Practice Guide. 2. Practiced inquiry and reply letter writing.

28. 1.Recite the useful expressions in sample letters of inquiry and reply. 2.Recite the inquiry and reply sample letters. 3.Preview Unit 6. 4.Prepare to do Test I after finishing learning Unit 7.