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WHY the world stopped clicking… The rise of interaction metrics and the importance of pre-click activity Dean Donaldson 2 nd November 2006
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www.eyeblaster.com [index] TIMELINE OF RICH MEDIA ADVERTSING Rise of the ‘Smart Ads’ Behavioural & Sequential ads Broadband Penetration % of ads using video In-game video ads Mobile & IPTV Eyeblaster launches the ‘Floating Ad’ Video now standard across all formats ‘Pre-Roll’ ads before online video content First 2MB Video Ad Cross Channel Advertising Floating ads achieve over 5% CTR
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www.eyeblaster.com [index] OVERALL: FORMAT COMPOSITION Intrusive Advertising User Initiated
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www.eyeblaster.com [index] CTR: OVERALL vs VIDEO ADS Dropped from 5% to less than 1% in 5 years
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www.eyeblaster.com [index] REASONS FOR CHANGE Change of user habits – More habitualised in the way they consume and engage with content – More resilient to be enticed to leave their comfort zones by clicking away – The threat of spyware and viruses and the trend towards pop-up blockers Novelty value – Over use of intrusive advertising created saturation – Slow down on new formats as publishers standardise all inventory – Increased regulation of frequency capping and close buttons Personalised experience – Users now more likely to choose how to receive relevant content – More inclined to be entertained in their chosen environment The online audience has matured
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www.eyeblaster.com [index] MEDIA FIRSTS standard industry question “What new format or latest trick can you recommend that will get me the best click-thru rates?”
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www.eyeblaster.com [index] FROM PULL – “Traffic Drivers” WEBSITE YAHOO! MSN AOL ORANGE Trying to pull the users to your website – Average CTR is below 0.3% – Clicks are not pre-qualified
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www.eyeblaster.com [index] TO PUSH – “Smart Ads” YAHOO! MSN AOL ORANGE WEBSITE Pushing content to the user, exactly where they are – Average dwell time is about one minute
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www.eyeblaster.com [index] BRAND RESPONSE ADVERTISING Negates need for user to leave the publisher site Provides greater real-estate and file size for interactivity Publishers benefit from co-branding opportunities Provides a fully measurable, immersive brand experience More interactions means better ROI analysis Can be fully integrated with client’s site back-end Delivers content direct to the user where they are Offers choice to the 90%+ users who don’t click-thru Results prove interaction overrides typical ad timeout … Enhanced Experience For Users For Clients For Publishers … Meaningful Metrics … Permanent Presence
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www.eyeblaster.com [index] Engagement – Post Impression Activity (Sub-Conscious Acknowledgement) Impression – No Awareness (No Conscious Acknowledgment) Click-Thru – Post-Click Activity (Conscious Acknowledgement) Interaction – Pre-Click Activity / Post-Interaction (Active Involvement) RESPONSE: SHADES OF GREY Call to Action – Required Response (Conscious Decision) – Information Request / Data Capture / Physical Purchase
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www.eyeblaster.com [index] PRE-CLICK INTERACTIVITY TRACKING BEST PRACTICE: Track all elements in an ad Get a full view of your campaign success Test Drive Brochure Request More Information Main Click Rotate
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www.eyeblaster.com [index]
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www.eyeblaster.com [index] JUSTIFY YOUR CAMPAIGN SUCCESS
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www.eyeblaster.com [index] MUD SLINGING A.Don’t own a Honda but have seen the TV ads C.Recently downloaded a Honda brochure B.Already own a Honda and actively looking to replace D.Has just had a test drive…
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www.eyeblaster.com [index] PLAN YOUR NEXT MOVE
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www.eyeblaster.com [index] KEY FACT: Data Capture regularly achieves higher uptake on Mail Portals 11% of initial respondents went on to give further details in subsequent screens 1% started process – same as clicked thru Higher rates could have been achieved if the data request fields were higher
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www.eyeblaster.com [index] CHALLENGING PERCEPTIONS Deliver content to the user without the need to leave the publisher’s site Work with publisher’s in-page units to draw user’s eye from content to ad Adopt more interactive functionality e.g. behavioural to complement video Push the brand experience and expect shortened conversion cycles Don’t trust click-thru as a way of justifying campaign success Find metrics to measure campaign success from Branding to Response Be prepared to justify a 0% CTR! The changing face of online advertising
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THANK YOU your time is appreciated A copy of this CD is available upon request
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www.eyeblaster.com [index]
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www.eyeblaster.com [index] MEDIA: CONSUMPTION TRENDS TV USE: 4.5 hrs per day (or 135 hrs mth) WEB USE: 2 hrs per day (or 60 hrs mth) – 40 % – 2hrs per month of web use is now spent watching online video – 1 Day – 27% of Internet Users view online video weekly – 51% view online video monthly Web usage is evenly spread across the day – Second only to TV which is slightly higher in evening – Dominates TV in at-work media use 20% crossover of people consume TV and web media simultaneously Web users tend to have higher spending power over TV users Source: OPA Media Consumption, Q2 / 2006; eMarketer 10 / 2005 & 06 / 2006 Consumer’s use of media is changing
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www.eyeblaster.com [index] VIDEO: A POWERFUL BRANDING TOOL Online video has shown to uplift branding by up to 5x Source: Dynamic Logic Marketnorms, Q4 / 2005, CNET 06 / 2006 Online brand advertising predicted to surpass search in 2007 – Up 25% in 2006 to $11.7 billion
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www.eyeblaster.com [index] BROADBAND: PENETRATION STATISTICS UK: 28.4M Internet users – 60% are currently broadband users WEST EUROPE: 188.1M Internet users – 38% are currently broadband users NORTH AMERICA: 193.9M Internet users – 62% are currently broadband users ASIA-PACIFIC: 315.4M Internet users – 25% are currently broadband users WORLDWIDE: 845.4M Internet users – 23% are currently broadband users Penetration will rise by further 20% in 2007 Source: eMarketer, 05 / 2006 % OF BROADBAND HOUSEHOLDS
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www.eyeblaster.com [index] VIDEO: SPENDING IS ON THE RISE Source: eMarketer, 11 / 2005 Predicted to be more than $1.5 Billion in US by 2009 Eyeblaster delivered more than 12,000 video ads in 2005 Video made up 40% of total ad delivery – Up from 9% in 2004
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www.eyeblaster.com [index] VIDEO: THE POWER OF RICH MEDIA On average 70% of all video ads are viewed Average length of time video is viewed is 21 seconds Of consumers who have seen a product advertised in an online video ad: 31% Checked out a related website 14% Requested more information 14% Went to a store to see the product 10% Forwarded an ad 8% Made a purchase Video prompts user’s into action Source: OPA Video Study, Q1 / 2006
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www.eyeblaster.com [index] PUSHING USER APPLICATIONS Viral mechanism Voting, user participation Before & AfterBiosUnique content –Serving the content in user-initiated layers allows a rich brand experience as well as the means to measure those interactions in multiple ways
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