1. A MODEL FOR OUTCOMES ASSESSMENTS Danita McAnally Dean of Assessment & Development Kara Larkan-Skinner Director of Outcomes Assessments

2. CULTURE OF ASSESSMENTS Shifting to a culture of evidence = similar to turning a ship

3. CONCERNS:  Faculty and Staff Buy-in  Make It Valuable to the Employees within Each Unit  Keep it Simple  Build on What the Employees Already Know  Ensure Data, Analysis, and Improvements Meet Expectations of External Entities

4. CHARACTERISTICS OF SOLUTION:  Principles of Assessment  Customized Outcomes Designed by Each Unit Based on their Concerns  A-E Method  Integrated into Existing Unit Plan Format  Ongoing Training by Peers  Continuous Improvement

5. PRINCIPLES OF ASSESSMENT  Developed to reassure employees of assessment purposes and uses  See attachment for the 8 principles

6. CUSTOMIZED OUTCOMES BY UNIT.  Training Sessions: Writing Outcomes Non-Instructional Units – 2X2; large group; 1X1- 10/04-12/04 Non-Instructional Units – 2X2; large group; 1X1- 10/04-12/04 Instructional Units – 21 training sessions 11/07-9/08 Instructional Units – 21 training sessions 11/07-9/08 http://www.actx.edu/iea/index.php? module=article&id=20 http://www.actx.edu/iea/index.php? module=article&id=20  Begin by Identifying Main Concerns or Issues

7. A-E METHOD  Based on A-D method developed by Non-Instructional Assessement Sub-comm. - added E and the recipes/ formulas

8. INTEGRATED IN UNIT PLAN FORMAT  Planning & Evaluation Tracking (PET) forms  Based on the Nichols 5-column model  Used for about two decades at AC

9. ONGOING TRAINING BY PEERS  Non-Instructional Sub- committee – 1X1 long-term training  Instructional Sub-committee – 1X1 training for Reporting Results II

10. CONTINUOUS IMPROVEMENT  Sub -committees Review Internal Audit of PET Forms  Tk20 – Computer Database Generates Audits for Reports

11. CONTINUOUS IMPROVEMENT  Assessment Committee - Ensures Units Make Improvements Based on Outcomes  Assessment Committee – Revises Approaches for Ensuring Shift to a Culture of Evidence

12. KEEP THE FAITH  Shifting to a culture of outcomes assessments is an evolution  Be prepared to repeat the same information often  Expect peaks and valleys in employee buy-in  Bring a team with you – allow your representatives on committees to manage the shift to outcomes  Coach frequently and laugh often

13. QUESTIONS & CONTACTS Danita McAnally Dean of Assessment & Development Danita McAnally Dean of Assessment & Development dlmcanally@actx.edu dlmcanally@actx.edudlmcanally@actx.edu Kara Larkan-Skinner Director of Outcomes Assessments Kara Larkan-Skinner Director of Outcomes Assessments kdlarkanskinner@actx.edu kdlarkanskinner@actx.edukdlarkanskinner@actx.edu Copyright 2009