1. WikiWinWin Tutorial II Di Wu USC CSSE September 2007

2. Outline Importance Role Tool Practice

3. WinWin Negotiation Matters Goals Requirements Design, Architecture Development, Test Product delivery

4. Shaper’s role Leader of negotiation Work closely with client & teammates  Tool  WinWin Grade depends on stakeholders’ satisfaction  Identify all success critical stakeholders  Achieve equilibrium  Maintain equilibrium

5. Tool Practice Twiki page edit Twiki edit conflict Twiki change notification Shaper section in the guideline

6. Twiki Page Edit Syntax shorthand  http://pattaya.usc.edu/twiki/bin/view/TWiki/WikiSyntax http://pattaya.usc.edu/twiki/bin/view/TWiki/WikiSyntax Formatting rules  http://pattaya.usc.edu/twiki/bin/view/TWiki/TextFormatting Rules http://pattaya.usc.edu/twiki/bin/view/TWiki/TextFormatting Rules You can copy & paste to create a similar page  Click “Raw View” on the existing page you want to copy  Copy the raw text  Click “Edit” on the new page, paste the copied raw text

7. Twiki Edit Conflict Why conflict occurs?  Twiki is generally used for asynchronous collaboration  When more than one person try to change the same page at the same time, conflict may occur  Twiki lock the page until the first person finishes  Not because of WikiWinWin How to resolve conflict?  Only people can resolve conflict Face to face talk, MSN, telephone, emails, etc. Choose "Edit Anyway“ if the other person is not really editing page

8. Twiki Change Notification Check for recent changes in the web and send out email notification Recommend for asynchronous negotiation To set it up  Go to “WebNotify” page  Add name/ email on the page  Example:http://pattaya.usc.edu/twiki/bin/view/CaseStudyProject/Web Notifyhttp://pattaya.usc.edu/twiki/bin/view/CaseStudyProject/Web Notify

9. Twiki Change Notification (Cont.) Confirm your email address  http://pattaya.usc.edu/twiki/bin/view/TWiki/WikiSyntax?topic=ChangeEmailAddress http://pattaya.usc.edu/twiki/bin/view/TWiki/WikiSyntax?topic=ChangeEmailAddress

10. User Name Topic Why is there a “?” after my user name?  Because we only create the topic name, the topic is not yet defined Why is my access denied when I want to edit it?  All user names are located in the Main Web  By default, only Admin group can modify the Main Web  Access right need to be granted for modifying individual topic  However, it does NOT affect your WinWin negotiation

11. WikiWinWin Guideline Shaper Section