1. THE SELF-STUDY “OUR EXPERIENCE” MAJAN COLLEGE (UNIVERSITY COLLEGE )

2. Normal self-review vs. the self-study Normally our main focus is: monitoring all academic aspects quality of provision and academic standards identifying and acting on areas for improvement The self-study : more comprehensive and intensive (all departments and all activities) focus on existing policies and systems more emphasis on data and analysis strengths, weaknesses, gaps and areas for improvement

3. Broad areas of focus Institutional governance and management; Learning and teaching environment; Student Support; Support Services Staffing and Resources Timing of the self-study: 6 months before the submission of portfolio to the OAC

4. Steering Committee Included the: Academic Management Team Quality Assurance Committee 22 members all levels of academic management.

5. What did the Steering Committee do? Own the process. Lead the way and walk the talk. Don’t fool yourself. Ensure maximum involvement. Transparency and openness cannot be over emphasised. Forget the OAC. Empower staff and ensure that they are critical and reflective. Forget the OAC. Send out the right message (its not just for the OAC, its for us)

6. How did the Steering Committee do this? Planned, organised and coordinated the self- study (as a committee); Identified and managed working groups for each specific section/subsection in the QAM (as a committee) ; Conducted orientation meetings (focus ADRI) with members of the working groups and other committees (as smaller committees);

7. How did the Steering Committee do this? Organised student and employer surveys and student and staff focus groups (smaller committees & individuals); Managed all the data (smaller committees & individuals); Allocated responsibility for the writing up of various sections in the portfolio (committee); Reviewing working drafts of the portfolio (committee);

8. Working Groups Structure the working groups around the sections in the portfolio/manual. Essential to ensure wider participation and ownership. Almost all staff was involved. The self-study was structured around our mission, values, stated policies and objectives and processes in each area and results;

9. Consistency is critical: All working groups/ committees used the following approach. Approach: What is supposed to be achieved in terms of stated objectives and policies? Deployment: What is actually being done? Results: What are the results with supporting evidence? Improvement: How can we improve?

10. What would we change? Nothing in terms of process. Data analysis for support services could be improved. For the OAC: Issues around the Audit panel’s/ reviewers understanding of: –The role of the prescribed self-study in the audit process and how it informs the Quality Audit Manual. –the institution's normal/ existing QA systems and how they have been influenced by the self-study.

11. THE END THANK YOU