1. Extension Professionals Engaging Volunteers in Program Development Laurie Chandler, Associate Program Leader Gayle Price, Family and Consumer Sciences Extension Specialist Trudy Rice, Community Vitality Extension Specialist Stacey Warner, Extension Operations Leader 1

2. Discussion 1.What types of citizen advisory groups do you utilize for your extension work? 2.How does this impact your programming? 3.What is your biggest challenge in working with advisory groups? 2

3. Situation PDCs required by Kansas statute Board Excellence Assessment State Extension Advisory Council Variability in PDC effectiveness 3

4. PDC Task Force Established in January 2013 Created a logic model Surveyed agents Involved Extension administration Developed resources and website Held area workshops Planned for next steps 4

5. Task Force Membership 5

6. Long Term Outcomes Stronger programming Expanded audiences Increased advocacy Sustainable support Outputs Outcomes 6

7. Agent Survey Survey conducted summer 2013 Random sample 48 agents from across the state Telephone interviews conducted by agents 7

8. Agent Survey 8 How would you rate yourself in terms of achieving an effective partnership with the PDC?

9. Agent Survey 9 Please provide your ideas or thoughts about how the partnership could be improved?

10. Agent Survey 10 What are the three most important resources that you and the PDC need to achieve an effective partnership? (Most popular responses)

11. Survey Outcomes 11

12. Resource Development Reviewed resources Developed new resources Created resource website 12

13. PDC Resources Website www.ksre.ksu.edu/programming/pdc 13

14. Categories General Resources Recruiting PDC Volunteers Orienting PDC Members Holding Effective Meetings Increasing Facilitation Skills Assessing Community Needs Planning with a Purpose Communicating Impact 14

15. Accountability SWID – So What if I Don’t Task Force recommended a system-wide policy to administrators. “Agents will develop a PDC engagement plan to be reviewed as part of the annual performance review process.” 15

16. Training and Support Stakeholder Meetings KSRE Annual Conference Area Workshops 16

17. Area Workshops Conducted in five locations Introduced resources Guided agents in strengthening their ability to work with PDCs Incorporated hands-on activities Agent Engaging PDCs, April 2015 17

18. Area Workshops 18

19. Alternative Meeting Formats Face-to-face meeting Individual consultations Conference call Web conference Email Electronic poll 19

20. Impact “I’m very excited about the ideas for working with my PDC and having them be more effective in planning.” - Extension Agent 20

21. “I was skeptical before coming, but now pleased with the training.” - Extension Agent 21

22. Challenges “Management is doing things right; leadership is doing the right things.” ― Peter F. Drucker, Essential Drucker: Management, the Individual and Society TIME 22

23. Ongoing Support 30, 60, 90 day reminders On-going training Area advisors 23

24. Did We Make a Difference? 6 month follow-up survey Analytics of website Three-year follow-up of PDC Assessment 24

25. “Programming is the only real reason for Extension.” Daryl Buchholz, Assoc. Director, K-State Research & Extension “Never doubt that a small group of thoughtful committed people can change the world. Indeed, it is the only thing that has.” Margaret Mead, US Anthropologist 25

26. Questions? www.ksre.ksu.edu/programming/pdc Laurie Chandler, lchandle@ksu.edu Gayle Price, gprice@ksu.edu Trudy Rice, trice@ksu.edu Stacey Warner, swarner@ksu.edu 26