1. Copyright © 2014 HCL Technologies Limited | www.hcltech.com HCL’s Global Oracle Practice Capabilities and Credentials September 2014

2. Copyright © 2014 HCL Technologies Limited | www.hcltech.com2

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6. 6 Digital Systems Integration from HCL has been created as a Journey for a traditional organization to be Reborn Digital 6 Approach to DIGITAL SYSTEMS INTEGRATION Digital Discovery tool set Co’s Vision Blue Print aligned to Vision Gaps Analysis Digital Operationa l Index Digital Systems Integration Data Fabric Application Modernization Digital Transformation HCL’s Digital Systems Integration HCL toolset to asses current status Vision of the Enterprise Blue print to realize enterprise vision To identify the gaps to bridge HCL’s DSI Propositiona l to bridge the gaps Feedback for the next phase of transformati on Justification and Prioritization of digitalization Creation of a digitalization blue print for a strategic view of digitalization Focus on transforming processes which create the maximum value Legacy Modernization and Cloud Enablement Creation of a seamless Data Fabric System Integration Approach 1 2 3 4 5 6 DSI focuses on

7. Copyright © 2014 HCL Technologies Limited | www.hcltech.com7 HCL /Oracle Specializations – 31 YTD 1.Oracle Database 11g 2.Oracle Essbase 11 3.Oracle Hyperion Planning 11 4.Oracle SOA Suite 11g 5.Oracle Solaris 11 6.PeopleSoft 9.1 Human Capital Management 7.PeopleSoft PeopleTools 8.5x 8.Siebel CRM 8 9.Exadata Database Machine Models X2-2 and X2-8 10.Oracle Application Development Framework 11g 11.Oracle Argus Safety Suite 6 12.Oracle Business Intelligence Applications 7 13.Oracle Database 11g Performance Tuning 14.Oracle EBS R12.1 Financial Management 15.Oracle EBS R12.1 Human Capital Management 16.Oracle EBS R12.1 Projects 17.Oracle EBS R12.1 Supply Chain Management 18.Oracle Fusion Customer Relationship Management 11g 19.Oracle Fusion HCM Cloud Service 2013 20.Oracle Fusion Human Capital Management 11g 21.Oracle Hyperion Financial Management 22.Oracle Life Sciences Data Hub 2 23.Oracle Real Application Clusters 11g 24.Oracle Webcenter Content 11g 25.Oracle Webcenter Portal 11g 26.SPARC Enterprise Entry – Midrange M-Series Servers 27.SPARC T4- Based Servers 28.SPARC T5- Based Servers 29.Oracle Fusion CRM Cloud Service 2013 30.Oracle Business Intelligence Foundation Suite 11g 31.Oracle Transportation Management 6.2

8. Copyright © 2014 HCL Technologies Limited | www.hcltech.com8 HCL / Oracle Advanced Specializations – 9 YTD 1.Oracle Database 11g 2.Oracle Essbase 11 3.Oracle Hyperion Planning 11 4.Oracle SOA Suite 11g 5.PeopleSoft 9.1 Human Capital Management 6.PeopleSoft PeopleTools 8.5x 7.Siebel CRM 8 8.Oracle Business Intelligence Foundation Suite 11g 9.Oracle EBS R12.1 Supply Chain Management PSoft People tools Siebel CRM Hyperion SOA Essbase Database PSoft HCM BI Foundation EBS- SCM

9. Copyright © 2014 HCL Technologies Limited | www.hcltech.com9 HCL’s Oracle Practice Horizontal Apps Oracle EBS PeopleSoft Siebel JD Edwards Industry Applications Utilities Life Sciences Retail Financial Services Specialty Products Demantra OTM Agile RMB OPA Primavera EPM/BI Hyperion OBIE/OBIA Technology SOA & BPM Portal and Content Mgmt. IDM Database Global Rollout Implementations, Configuration & Development Design & Product Blue Print Support and Maintenance Upgrade and Migration Assessment Services A 4000+ strong Oracle Practice with 200+ Active Customer Base 25+ Product Lines Broad based Services Highly Engaged workforce Oracle Aligned Integrated Expertise Run the Business Passion to deliver Aligned with Oracle’s strategy Differentiator SEI CMMI ( Multi-Modal ) : First to get certified in the Enterprise Application Services among all IT Services organization globally

10. Copyright © 2014 HCL Technologies Limited | www.hcltech.com10 Seamless Global Organization – Oracle Practice  4000 Consultants  31 Countries  60 Offices  15 Global Delivery Centers North America 1350 Consultants Europe & ME 425 Consultants Latin America 120 Consultants ANZ 100 Consultants India 1605 Consultants APAC 350 Consultants Africa 50 Consultan ts

11. Copyright © 2014 HCL Technologies Limited | www.hcltech.com11 Global Delivery Resources USA - Redmond Mainland Delivery Center Local Market Consulting USA - Raleigh Mainland Delivery Center Local Market Consulting Puerto Rico US Near Shore L2 Support Brazil – Porto Alegre South American Delivery Center Portuguese & Spanish Coverage Ireland - Belfast EMEA Near Shore Multi-Lingual Support UK - London Local Market Consulting Poland - Krakow EMEA Near Shore Multi-Lingual Support China - Shanghai Local Market Consulting Support, including Mandarin Japan Local Language Delivery Center Singapore Local Market Consulting Australia - Melbourne Local Market Consulting New Zealand - Auckland Local Market Consulting South Africa - Cape Town Local Market Consulting Malaysia - Kuala Lumpur Support Center Local Training Academy India - 5 Locations Offshore AMS & ADS 24x7 Monitoring Center

12. Copyright © 2014 HCL Technologies Limited | www.hcltech.com12 OU Presence across Key Horizontals Key Highlights HorizontalRepresentative Customers Hyperion/ OBIEE Demantra/ OTM/ Primavera Technology Capabilities Siebel JD Edwards Oracle EBS PeopleSoft 1700+ consultants across the globe Over 120+ clients in Oracle E-Business Suite across Modules HCM, Financials, SCM & CRM and across versions 10+ years of rich experience 30+ R12 live successful engagements 650+ consultants across the globe Over 40 clients across HCM, Financials, SCM & CRM Beta Testing and Co Development Partner with Oracle Global Customers with multiple AMS engagements 550+ Consultants Expertise in Product Selection, Process Blue Print Multi-location, Multi-functional, Multi-Technology engagements across the globe 450+ Growing Consultant Team Multi Product & Multi-version expertise – EOne & World Strong presence across major verticals Referenceble customer base 200+ consultants in Oracle SCM domain with 45+ Demantra experts Subject matter experts with profound knowledge in Demantra applications 250+ Consultants Multi Product & Multi Version expertise Strong presence across Regions & major verticals Involved in beta testing of new versions of the product with oracle 220+ consultants 8+ years of experience 50+ Engagements 75 + Practitioners with dedicated Center of excellence 5+ implementations on OFSA 4.5.xx & OFSAA 5.x First Oracle partner to implement OFSAA 5.x in the world OFSAACapabilities

13. Copyright © 2014 HCL Technologies Limited | www.hcltech.com13 Oracle Universe Vertical Driven Growth Telecom, Media & Entertainment Travel & Logistics Public SectorRetail & CPGBFSIHi-Tech & MfgLife Sciences

14. Copyright © 2014 HCL Technologies Limited | www.hcltech.com14 HCL and Oracle Broad Oracle Experti se Business applications Industry applications Fusion applications Core technologies Marqu ee Oracle Custo mers Hundreds of Oracle clients Broad industry coverage Engagements worldwide Signifi cant Oracle Invest ments End- to-End Oracle Servic es Business strategy Solution implementation Support and maintenance Strong Oracle Partnership Solution development Delivery resources Technical competency Global Platinum Partner Joint Development Partner Beta Partner BPO Partner

15. Copyright © 2014 HCL Technologies Limited | www.hcltech.com15 Oracle Practice Overview CapabilitiesRecognitionsDifferentiators PartnershipsClientsOracle Products  Oracle Platinum partner, currently being evaluated for premier Diamond level  Selected for Fusion Early Adopter Program  First Fusion HCM SaaS go-live  One of the only live Oracle Sales Cloud deployments  Implemented one of the first large Exa deals  Voted Number One by PwC in the Nordics for all Oracle services  31 Oracle Specializations, plus -9 Advanced Specializations  Integration of business strategy consulting – linked to business benefits  ERP upgrade tools/accelerators  Automatic testing  Pre-defined business processes  Oracle Cloud Services Implementation Partner – CRM, HCM  Global deployment and support capability – full AMS  Oracle ERP - Oracle E-Business Suite, JD Edwards, PeopleSoft  Oracle Fusion, Cloud applications and middleware – HCM, CRM, Taleo, SOA, Governance, Risk & Compliance  Oracle Edge products – Endeca, Oracle Transportation Management, Oracle Enterprise Asset management, VentureForth Mobile solution, Hyperion  Engineered Systems – Exadata, Exalogic, Exalytics, Big Data Appliance Services Include:  Full suite of systems integration and managed services with Oracle technology  Business transformation services to achieve higher levels of performance  End-to-end implementation including global planning and large-scale rollouts  Application Support and Maintenance to deliver significant savings and value

16. Copyright © 2014 HCL Technologies Limited | www.hcltech.com16 What Makes HCL Different in Oracle ?

17. Copyright © 2014 HCL Technologies Limited | www.hcltech.com17 Oracle Solution Offerings Cloud Based Services & Hosting Automated Testing

18. Copyright © 2014 HCL Technologies Limited | www.hcltech.com18 HCL Capability – Oracle E-Business Suite  3,500+ consultants across the globe 25% Functional consultants 14% Techno Functional consultants 61% Technical consultants  950+ consultants who have R12 capabilities  500+ Oracle R12 Business Accelerator Certified Resource Summary  Over 120+ clients in Oracle E-Business Suite across Modules - Financials, SCM, HCM & CRM  Strong Oracle customer base in the Americas, EMEA, APAC and ANZ  42 R12 successful engagements  70+ ASM engagements  COEs for Applications Lifecycle Management Operations Excellence through Six Sigma, ITIL Framework  Dedicated Oracle R12 Solution Lab in India and the US to build industry solutions Experience Summary  Transformational projects such as BPR / BPM to R12 Blueprinting  R12 Assessments services with R12 upgrade approach backed with objective decision process and business benefits  Large R12 Implementation services backed with tools and accelerators  R12 Applications and Management services with 24/7 support across the globe Engagement Types Advanced Specializations 9 Specializations 31

19. Copyright © 2014 HCL Technologies Limited | www.hcltech.com19 HCL’s Delivery Framework HCL’s end to end business transformation methodology and delivery framework HCL’s web based collaboration and delivery management platform fully aligned with iGDM

20. Copyright © 2014 HCL Technologies Limited | www.hcltech.com20 APSE controls across regions and time-zones to drive the industrialized delivery processes email Alerts APSE Reports MS Project Integration Status Reporting When a user is assigned as the owner of the next step in a workflow, they receive an email alert informing them of the task and the due date APSE custom reports enable team members, team leads and managers to view the current status of all deliverables during a project APSE reports showing status and task details can be easily exported to Excel – enabling programme wide status reports to be created in minutes APSE workflow information (dates, status and owners) can be synchronized with MS Project to keep overall programme plans up to date and accurate APSE workflow drives individual, team & project mgmt.

21. Copyright © 2014 HCL Technologies Limited | www.hcltech.com21 Key tools to support the ability to manage unique requirements into a global template Certain processes can be mandated, others need to recognise different local needs and constraints Benefits cards implemented for managing requests with conditions agreed e.g. $$$ written into budgets if approved Corporate wide BPML and tool to enable planning and reduce volumes of changes Localisation process that deals with extensions to Local Configuration baseline and prevents clogging the system * - Business Process Master List

22. Copyright © 2014 HCL Technologies Limited | www.hcltech.com22 Propositions and Differentiators Accelerators Templates & Enhancements  Specific legal and fiscal requirements database for various regions and countries  Best practice processes in Finance  Template Blueprint Workshop Material  Blueprint reference documentation to suit specific industries  Extensive knowledge database (APSE, IGDM )  Benefits oriented transformation and benefit models  Industry specific solutions  Internal trading for public sector  Timesheets & expenses for professional services  Inventory valuation approaches for retail  BOM & product costing for Manufacturing & Aerospace  Pre-defined enhancements and developments based on experience gained across projects & industries  Enhancements e.g. GL Journal upload  Management & Statutory Reports  Data migration LSMW uploads for key master and transactional data entities  Inbound / outbound interfaces based on standard IDOC structures Best Practice Processes Industry Specialists

23. Copyright © 2014 HCL Technologies Limited | www.hcltech.com23 Our internal APSE portal contains a repository of global delivery experiences and re-usable collateral for TLS (Tax, Legal & Statutory) that further builds on the Oracle localizations; TL S Country Specific details  Configuration considerations  3 rd Party Tools — 1C, Sabrix, Vertex, D&B etc Country Specific details  Configuration considerations  3 rd Party Tools — 1C, Sabrix, Vertex, D&B etc HCL has a strong background and understanding of localizations:

24. Copyright © 2014 HCL Technologies Limited | www.hcltech.com24 Aligned with OUM, ASAP & Agile Methodologies Project Phases Best PracticesTemplatesQuestionnairesChecklists Tools & Accelerators Planning Production Support Assessment Design & Retrofit Testing & Training Production Cutover & Go-Live  Production Support  Proactive Monitoring  Project Charter  Planning  Kick-Off  Assessment  Impact Analysis  Fit-Gap Analysis  CEMLI Retrofit  Unit Testing  Rapid ETax  SIT, UAT, Regression  User Training  ConfigSnapshot  Cutover Execution  Go Live  Testlink – Test scripts pack in Qualify  TestDrive manual into automated tests  TestDrive animated training documentation  Strategy Templates  Pre-Built Project Plan  AssessPro – Weighted Assessment Score Tool  Customisation Discoverer ®  R12 Assessment Scripts Pack in Qualify  Impact Analyzer ®  COMIT ® – Custom Object Migration Tool  Change Repository – 11i vs R12  Partner tax configuration tool  Configuration migration & documentation  iLoad ® – Data Migration  OPDBA Monitoring Tool  TrackPath to capture production issue The Oracle ® Unified Method supports the entire Enterprise IT Lifecycle, including support for the successful implementation of every Oracle product

25. Copyright © 2014 HCL Technologies Limited | www.hcltech.com25 Deployment Approach

26. Copyright © 2014 HCL Technologies Limited | www.hcltech.com26  What pace can we deploy the solution that balances business risk?  How do we cluster Countries for the rollout?  What is the end state vision that we can plan a program on?  How much change can the Organization cope with?  What is the scope of the standardized processes, data, enabling technology, organization structure and service delivery model globally?  How do we ensure that the business continues successfully during the deployments?  How appropriate is the existing applications template for the other regions?  How strong is the business buy-in and acceptance to change?  What pace can we deploy the solution that balances business risk?  How do we cluster Countries for the rollout?  What is the end state vision that we can plan a program on?  How much change can the Organization cope with?  What is the scope of the standardized processes, data, enabling technology, organization structure and service delivery model globally?  How do we ensure that the business continues successfully during the deployments?  How appropriate is the existing applications template for the other regions?  How strong is the business buy-in and acceptance to change? Our Deployment experience points to a number of key decisions before starting

27. Copyright © 2014 HCL Technologies Limited | www.hcltech.com27 Key levers enabling industrialized deployment and reduced costs The position of these levers and the opportunity to set these to the right increases ability to reduce costs and accelerate global deployments Lever Flexible requirements, phased Implementation + <--- Cost ------ -Template driven, Industrialized Roll out Solution Repeatability Allow each country its own solution, low standardization Template compliance, common processes, TLS* change only Solution Stability Continuous changes and high regression impacts Very limited changes to the template during roll out Deployment model Local release & deployment teams, minimal central capacity Centralised, offshore release and deployment, local task execution Testing & Validation Retest large portions of solution, low risk approach Only test changes, risk based and time boxed Change Management Individual country change approach, high soft skills Centrally driven focus on readiness, “mandated” adoption Deliverable variations Individual per country, multiple variations, many languages Re-use each deliverable, no changes to foundation outputs Integration Approach Variable integration methods, point to point, each unit varies Single integration layer, standardized interfaces, high re- use * TLS – Tax, Legal, Statutory + Cost +Speed

28. Copyright © 2014 HCL Technologies Limited | www.hcltech.com28 Example traditional deployment approach with a single design and deploy, phased country roll in Technical Release Solution build Solution Testing Solution Testing Tech cutover teams Release dependencies Wave Solution design & specification Wave Solution design & specification Country A Technical Go Live for all countries in wave Individual Business Go Lives Local roll out & business readiness teams Blueprint and Fit/Gap for TLS and business Critical for countries in scope UAT Country B Country C UAT for countries in the wave – sign off of local variations Country based final data migration, end user training and business readiness Local Deployment teams set up at outset to manage on the ground alignment Solution build for all countries, data loaded and solution proved Countries assigned to slots. 3 month preparation required Minor changes included to retain alignment during preparation

29. Copyright © 2014 HCL Technologies Limited | www.hcltech.com29 Example of HCLs industrialized delivery approach Release (build/test/tech deploy) Release (build/test/tech deploy) Localization Design Localization Design End to End Wave & Go Lives Technical Go Live Business Go Lives Handover Specs Scope & Plan Wave Team Offshore Release Engine BU Local Deployment Wave N Legend Localization Design Localization Design Scope & Plan Wave 2 Country A Country B Release (build/test/tech deploy) Release (build/test/tech deploy) Wave N+ 2 Release (build/test/tech deploy) Release (build/test/tech deploy) Localization Design Localization Design Scope & Plan Country C DE

30. Copyright © 2014 HCL Technologies Limited | www.hcltech.com30 Client Deployment Requirements and Our Experience Roll out of a US template into Europe, aligned to local market specifics Multi division, multi geography Global Template, Deployed to Regional SSC (Warsaw), EMEA & Global 3 3 Roll out of a EU template into Europe and other regions, aligned to local market specifics EU extension, APAC (Japan) & North America deployment Global Template, Deployed to EMEA, APAC & North America 4 4 Rapid delivery – Industry template, industrialized perpetual delivery approach 29 countries US, EMEA, APAC in 15 months 45 countries, reduced deployment by 13 months, EMEA, APAC & North America 1 1 Share in the risk - Take end-to- end accountability – skin in the game commercials Taken over mid-flight project, target pricing risk-share model Fixed price rapid deployments, SOA, AMS 2 2

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