1. Chair & Minute Taking Training Isabel Costello, Student Voice Coordinator (Course Reps & Quality)

2. Aims and Objectives Essential meeting skills Understand the role & importance of the chair person and the minute taker Understand the key tasks & challenges when attending meetings Identify potential strategies & solutions to common problems arising in meetings Enable participants to become more efficient and confident in their role as Chair/Minute Taker/attendee

3. What meetings might you attend? In groups, think about the types of meetings you will attend! https://www.youtube.com/watch?v=M2dhD9zR 6hk

4. FEEDBACK

5. Who’s Who? The Chair – within all University and Union meetings there will be a Chair who facilitates the session The Minute Taker – within all meetings there will be someone responsible for taking minutes; capturing key information

6. Exercise Work in groups to discuss and decide on what you believe the role and tasks of the Chair or Minute Taker might be…

7. FEEDBACK

8. Role of the Chair Ensure all participants in a meeting can contribute to a structured discussion Clear decision is made at the end of the meeting

9. Shout Out! What do you think some of the skills are that a Chair would need to make sure this happens?

10. Key Skills Impartial Assertive Listening Awareness Summarising/ Facilitation Timing

11. What does a good Chair look like? In groups, draw what you think a good chair looks like

12. Will be thinking about the meeting overall, not just the topic under discussion Always aims to draw a balance between hearing everyone’s views and getting through the business. Never uses their position as chair as an opportunity to put forward their views to the exclusion of others, or to dominate the meeting.

13. Role of the Minute Taker Record the minutes of the meeting Take notes

14. Key Skills Communication Summarising Listening Quick thinking Note- taking/writing Timing

15. What does a good minute taker look like? In groups, draw what a good minute taker looks like.

16. A Good Minute Taker Ensures the key elements of the meeting are noted and accurately recorded They will make sure that: They record what is happening in the meeting Records are done in a structured way They have noted who is and isn’t in attendance They will be confident in asking others for clarification if needed The minutes are circulated and accuracy is checked

17. You don’t need to write down absolutely everything word for word! Identify key points… Keep emotion out of the minutes e.g don’t say The Treasurer angrily said… If you feel it inappropriate to ask for clarification, note down who you need to speak to and catch up with them at the end Clearly reflect the order of discussion even if it does not match the agenda Take a laptop and/or notepad

18. Key Tasks: Before the meeting… ChairMinute taker Liaise with minute taker to address any issues Liaise with the Chair over the agenda The agenda sets out things you want to discuss Set out a template in advance – usually provided by the School/Department Map out the running order of the meeting with the agenda Find out who is and isn’t attending Read the minutes of the last meeting – are there any matters arising?

19. Key Tasks: At the start of the meeting… ChairMinute taker Welcome everyone and introductions Note down the names of all in attendance Ensure people know what the meeting is about Create a sign-in sheet to help you Set meeting roles/code of conduct Ensure you have a copy of the agenda and minutes of the last meeting for yourself

20. Key Tasks: In the meeting… ChairMinute taker Getting everyone through the business on time Address people in your notes by position rather than by name (e.g. the Level 4 Course Rep said…) Involve everyoneDon’t panic! Dealing with difficult peopleWrite whatever works for you at the time Try not to refer to people by their name of gender. Use positions where possible If you need clarification on any points make a note of the person’s name you need to contact afterwards

21. Key Tasks: At the end of the meeting… Chair Summarise decisions taken and action points to be followed up – who is responsible and by when? Agree a date for the next meeting Agree any special items that will need to be put on the agenda of the next meeting Ensure that the minutes are written up, are checked by the Chair and sent out to attendees in good time Minute taker Summarise decisions and action points – note who is responsible and deadlines Ensure that the minutes are written up promptly Ensure minutes are checked by the Chair and circulated to be checked and approved

22. Exercise In groups, using the flipchart, outline a code of conduct for a meeting…

23. Most of you will probably have your Student Staff Consultative Committees coming up… Here’s some examples of what NOT to do and some examples of what to do in your meetings. http://youtu.be/2OGMxeJnZ7s http://youtu.be/p05gf3z0pnU Good Meeting Practice

24. Thank you!