1. Telecare & Personal Budgets ADASS Use of Resources Event 9 th October.

2. Telecare & Personal Budgets Project Models of Practice – Increasing take-up & utilisation – Funding telecare provision Improvement Opportunities Case Study Applying ‘what works’ Sharing the learning – project report

3. The Policy Agenda & Telecare Policy Personalisation, choice & control, independence Integration Safety Quality & Outcomes 3million lives Legislation Care Bill Prevent, delay, reduce needs Money Formula funding reductions Fairer funding Better Care Fund

4. MoneyStrategyInformationProcessesPeoplePartnersProducts Enablers & Capabilities

5. Dudley Telecare Service Objectives Understanding Demand – Sources & volumes – Patterns of utilisation Relationship with Personal Budgets – Take-up – Cost Impact of charging Opportunities for Improvement

6. Dudley Case Study Annual Performance Data Annual Report, Quality Assurance Survey Council Spend Report (Telecare) Series of Evaluations, Return on Investment (Telecare) Charges MIT Breakdown of Telecare Data (demand model) Supporting Dignity, Independence and Well Being

7. Telecare Demand Analysis Supporting Dignity, Independence and Well Being

8. DRIVERS Making it Real Transformation Programme Efficiencies Integration How we Organise Ourselves Improve Prevention Delay/Reduce Ongoing Care and Support Funding Use Assertive Review Process Supporting Dignity, Independence and Well Being

9. MIR – Customer Journey Access and Prevention Assessment and Independence Complex & Inclusion Implemented September 2014 Supporting Dignity, Independence and Well Being

10. Focused Case Study Existing / emerging Customer Journey for improvement through the use of telecare Development of the Telecare Analysis Focus improved effort for people in the RAS Some more work initially – Cost of PB’s for client in the RAS (who use telecare) v those who don’t In line with cost bands 10k, 10-34k and over 34k Determine any differences in benefit/any groups we should be targeting Case Sampling – RAS who use telecare (used to max potential rather than in addition to) RAS – not using telecare (greater benefit would come from increase in take up) Supporting Dignity, Independence and Well Being

11. Dudley Telecare Service Improvement Opportunities Promotion of telecare amongst self-funders Access to self-assessment tools Align assessment, support planning & review processes to telecare deployment Influence health partners to invest more Supporting Dignity, Independence and Well Being

12. Q+A Further Information/Contact Details matt.bowsher@dudley.gov.uk Matt Bowsher – Assistant Director DACHS Supporting Dignity, Independence and Well Being