1. © Pearson Education Canada, 2005 Business Communication Essentials, Canadian Edition Chapter 5 - 1 Completing Business Messages

2. © Pearson Education Canada, 2005 Business Communication Essentials, Canadian Edition Chapter 5 - 2 Three-Step Writing Process Planning Writing Completing

3. © Pearson Education Canada, 2005 Business Communication Essentials, Canadian Edition Chapter 5 - 3 Revise for Effectiveness Content Organization Style Tone

4. © Pearson Education Canada, 2005 Business Communication Essentials, Canadian Edition Chapter 5 - 4 Revise for Clarity Break up overly long sentences Rewrite hedging sentences Impose parallelism Correct dangling modifiers

5. © Pearson Education Canada, 2005 Business Communication Essentials, Canadian Edition Chapter 5 - 5 Revise for Clarity Reword long noun sequences Replace camouflaged verbs Clarify sentence structure Clarify awkward references Moderate your enthusiasm

6. © Pearson Education Canada, 2005 Business Communication Essentials, Canadian Edition Chapter 5 - 6 Revise for Conciseness Delete unnecessary words and phrases Shorten long words and phrases Eliminate redundancies Recast “It is/There are” starters

7. © Pearson Education Canada, 2005 Business Communication Essentials, Canadian Edition Chapter 5 - 7 Produce Your Message Document design Graphics and visual elements

8. © Pearson Education Canada, 2005 Business Communication Essentials, Canadian Edition Chapter 5 - 8 Select Design Elements Reflect a modern appearance Emphasize main parts

9. © Pearson Education Canada, 2005 Business Communication Essentials, Canadian Edition Chapter 5 - 9 Design Elements White space Margins and layout Typefaces Type styles

10. © Pearson Education Canada, 2005 Business Communication Essentials, Canadian Edition Chapter 5 - 10 Effective Document Design Consistency Balance Detail Restraint

11. © Pearson Education Canada, 2005 Business Communication Essentials, Canadian Edition Chapter 5 - 11 Improve Your Documents with Computers Revision tools Spell checker Thesaurus Grammar checker Graphics

12. © Pearson Education Canada, 2005 Business Communication Essentials, Canadian Edition Chapter 5 - 12 Proofread the Message Overall format Grammar, usage, and punctuation Spelling errors and typos Missing material Design errors

13. © Pearson Education Canada, 2005 Business Communication Essentials, Canadian Edition Chapter 5 - 13 Proofreading Pointers Make multiple passes Use perceptual tricks Obtain impartial reviews Distance yourself Be vigilant Stay focused Practise caution