1. Nevada Health Link Your Guide to Qualified Health Plans Silver State Health Insurance Exchange December 2, 2015

2. What is Nevada Health Link? Nevada Health Link is the online platform that was developed by the Silver State Health Insurance Exchange. It is powered through healthcare.gov and allows Nevada consumers to log on and shop the marketplace to find a plan tailored to suit their needs. Nevada Health Link is the only health insurance resource that can provide you with federal tax credits and subsidies to help cover the cost of your insurance. Enroll today! Open Enrollment is Nov. 1, 2015 – Jan. 31, 2016.

3. Consumer Assistance Information – How to Start. How to Get Help. Nevadans can start enrolling now by: Visiting NevadaHealthLink.com if they: Need to determine what kind of income-based coverage they qualify for by using the pre-screener tool. Need to find in-person enrollment assistance. Need other information about health insurance and the Affordable Care Act (ACA). Visiting HealthCare.gov (to enroll in income-based, qualified health insurance plans). Visiting Access Nevada (to apply for Medicaid and/or Nevada Check Up) at www.dwss.nv.gov.www.dwss.nv.gov Getting in-person enrollment by finding a local broker or agent in your area with our in person assistance tool or from a Navigator organization, or certified assister Enrolling directly through participating health insurance carriers. 3

4. What’s New What’s Different All billing and payments will be handled directly by the insurance carriers for 2016 plans No brick and mortar enrollment stores Co-branding broker/agent enrollment events, midweek pop up events, and Sign up Saturdays Website to reflect 2016 Open Enrollment Still using healthcare.gov as eligibility and enrollment technology platform Much easier to enroll online, in person, over the phone than in years past

5. Moving Forward The Exchange is engaged and working on: Consumer education and outreach Face-to-face enrollment assistance Data driven marketing efforts Inter-agency cooperation (WARN, DETR, JobConnect) Sustainability analysis and planning

6. To Contact Us: 2015 Plans (for plans purchased starting November 1, 2015) Individuals/Families: 1-800-318- 2596 SHOP (Businesses): 1-800-706-7893 For Access Nevada (Medicaid/Nevada Check Up) dwss.nv.gov Click “Contact Us” on left menu for local numbers 1-877-543-7669 Navigator Organizations staffed by Certified Assisters or to Find a Broker/Agent in your area: Visit our website at www.NevadaHealthLink.com www.NevadaHealthLink.com Call our Customer Assistance Center: 1-855-7NVLINK (768-5465) Email us at: CustomerServiceNVHL@exchange.nv.gov CustomerServiceNVHL@exchange.nv.gov Enroll in person and get your questions answered at our enrollment events or call a broker in your area 6

7. To Contact the Silver State Health Insurance Exchange: Bruce Gilbert, Executive Director 775-687-9926 bgilbert@exchange.nv.gov Janel Davis, Communications Officer 775-687-9934 j-davis@exchange.nv.gov Dawn King, Compliance Research Analyst 775-687-9929 dking@exchange.nv.gov