1. CHAPTER OBJECTIVES © SOUTH-WESTERN EDUCATIONAL PUBLISHING FINANCIAL SERVICES nDistinguish between banks and non-banks and the services they provide. nDescribe common banking services, such as checking accounts and loans. nExplain why banks have added computer-related services, such as direct deposit, automatic teller machines, and electronic banking. nDescribe investment instruments and the importance of liquidity, safety, and growth in investment planning. nDiscuss basic concepts related to buying securities through stock markets. nIdentify past and present governmental regulations that have changed the financial world. 1818

2. © SOUTH-WESTERN EDUCATIONAL PUBLISHING FINANCIAL INSTITUTIONS nDifferences among banks nBanking institutions nNon-bank financial institutions

3. © SOUTH-WESTERN EDUCATIONAL PUBLISHING COMMON BANKING SERVICES nChecking accounts nLoans nInterest rates

4. © SOUTH-WESTERN EDUCATIONAL PUBLISHING COMPUTERS AND BANKING nDirect deposits nAutomatic teller machines nElectronic banking

5. © SOUTH-WESTERN EDUCATIONAL PUBLISHING INVESTMENT INSTRUMENTS nInterest-bearing checking accounts nSavings accounts nCertificates of deposit nMoney market accounts nMutual funds nTreasury bills nTreasury notes and bonds

6. © SOUTH-WESTERN EDUCATIONAL PUBLISHING INVESTMENT GOALS nLiquidity nSafety nGrowth

7. © SOUTH-WESTERN EDUCATIONAL PUBLISHING INVESTMENT TRADING nStock Markets nNew York Stock Exchange (NYSE) nNational Association of Securities Dealers (NASDAQ) nStockbrokers nStock Index nDow Jones Industrial Average Index nNASDAQ Market Index nStandard and Poor’s 500 Index