1. Team 7 Marjaana Kivioja Marcos Räisänen Satu Seppä Tiina Timonen
Rami Virtanen

2. Qualifications
CEO
leadership, strategy, knowledge about the company, communication, teamwork, analytical and language skills
Functional Managers
communication, interpersonal and functional planning skills (HRM, Finance, Marketing, and Operations), ability to work under pressure

3. Qualifications Country Managers
familiarity with local policies, culture, and language, communication, interpersonal skills
Regional Managers

4. Qualifications Facility Manager Assistant Facility Managers
individual and team work abilities, organizing and leadership skills, communication
Assistant Facility Managers
readiness to learn, motivation, team working ability

5. Selection process Hiring decision Medical examination
NB: an applicant may be rejected after any step in the process
Medical examination
Supervisory interview
Preliminary selection in HR Dep.
Background investigation
Employment tests
Initial interview in HR Dep.
Application Review

6. Selection Process
Application Review

7. Application Review Review of applications and resumes
Put candidates in order of best qualified
Select the most appropriate applicants

8. Selection Process Initial interview in HR department
Application Review

9. Initial interview in HR Department
Highly Structured Interview
Questions Based on Job Requirements
Distinct Types of Questions
Sample Good Responses
Multiple Raters
Consistency Applied
Documentation
“Fostered by EEO Requirements”

10. Types of Interview Questions
WARM-UP QUESTIONS e.g .What made you apply for this position?
WORK HISTORY e.g. What special aspects of your work experience have prepared you for this job?
JOB PERFORMANCE e.g. Everyone has strengths & weaknesses as workers. What are your strong points for this job?
EDUCATION e.g. What special aspects of your education or training have prepared you for this job?
CAREER GOALS e.g. What is your long-term employment or career objective?
SELF-ASSESSMENT e.g. What kind of things do you feel most confident in doing?
MOTIVATION e.g. What is your professional goal?
WORK STANDARDS e.g. What are your standards of success in your job?
LEADERSHIP e.g. What approach do you take in getting your people to accept your ideas or department goals?

11. Selection Process Employment tests Initial interview in HR Dep.
Application Review

12. Employment tests Perform psychological and honesty tests
Teamwork ability tests
Good predictor of job performance

13. Selection Process Background investigation Employment tests
Initial interview in HR Dep.
Application Review

14. Background investigation
Check references and work history
Good citizen (criminal record)
Reliability of applicant
Information will be obtained from:
former employers
school, college, university officials
credit bureaus
individuals named as references

15. Selection Process Preliminary selection in HR Dep.
Background investigation
Employment tests
Initial interview in HR Dep.
Application Review

16. Preliminary Selection in HR Dep.
Ranking of applicants based on previous processes
Select the best candidates for “second” round

17. Selection process Supervisory interview
Preliminary selection in HR Dep.
Background investigation
Employment tests
Initial interview in HR Dep.
Application Review

18. Supervisory Interview
In depth panel interview, behavioral type questions (conducted by closest supervisor, consultant and representative of HR department )
Multiple opinions
In depth knowledge about applicants behavior and decision making capabilities

19. Selection Process Medical examination Supervisory interview
Preliminary selection in HR Dep.
Background investigation
Employment tests
Initial interview in HR Dep.
Application Review

20. Medical examination
Given to ensure that the health of an applicant is adequate to meet the job requirements
Test held by professional medical institution
Protection against possible later law suits
Can be costly

21. Selection Process Hiring decision Medical examination
Supervisory interview
Preliminary selection in HR Dep.
Background investigation
Employment tests
Initial interview in HR Dep.
Application Review

22. Hiring Decision
Goal of the whole application process (most important step)
Final decision based on all steps of the selection process

23. Selection Process Tasks: Functional, Country and Regional Managers
Positions
Application Screening
Outsourced
Outsourced HQ
Initial Interview
Employment Tests
Background Investigation
Preliminary Selection
Supervisory Interview
Medical Examination
Hiring Decision

24. Selection Process Tasks
CEO
elected by Executive Board of Directors
Facility and Assistant Facility Managers
conducted by closest supervisor and representative of HR department

25. Cost Partnership with global consulting agency
Outsourcing selection process reduces personnel needs and expenses in HR department
Selection methods are designed to reflect the importance of specific position
Opportunity Cost

26. Validity and Reliability
The combination of the different steps in the selection process will assure that each applicant’s characteristics are correctly evaluated
Reliability
More than one interviewer at supervisory interview
Standardization e.g. BP employment test