1. Welcome to UMIS Demonstration This demonstration introduce users the fundamental function of UMIS system, please click to have a ride Management ReportService RequestWork Order INFOWISE Demo Booklet Click here, go to slide 2 to start Click here to go to slide 7 to start Click here, go to slide 11

2. INFOWISE A Service Request Management: It handles the entire operation process of a Service Request (SR) raised from users till the completion of the SR Service Request Registration 1.User first logon to UMIS with user name and password. Insert UMIS interface p.s. cruiser will move to user name and password to login. Fill up user name and password For Help ( will link to help on screen) To Start

3. INFOWISE Service Request Registration 1.User login would see the UMIS home page. 2.Click “SRM” on the functional box, then chose to click “Create Service Request” Insert UMIS interface Click into SRM and then click create SR p.s. cruiser will guide the procedures A Service Request Management: SR Creation User Action List User Personalization Details Information List

4. INFOWISE Service Request Registration Insert UMIS interface Click into create Service Request p.s. cruiser will guide the procedures A Service Request Registration: SR Creation 1.User login would see the UMIS home page. 2.Click “SRM” on the functional box, then click “ Create Service Request” User Personalization Details User Action List

5. INFOWISE Service Request Registration 1.User click into “Create Service Request” and create Service Request with detailed information Insert UMIS interface p.s. cruiser will guide the procedures A Service Request Management: SR Creation Caller Information Building Information SR content

6. INFOWISE Service Request Registration 1.User after creation of SR can view the summary of all SR 2.User could select their own preferred parameters to get summary of SR e.g. time range Insert UMIS interface Sort by building manager Sort by site/Building Sort by date p.s. cruiser will guide the procedures A Service Request Management: Service Request Summary Search Sort by Status

7. INFOWISE Your SR Search Result Service Request Registration Insert UMIS interface p.s. cruiser will guide the procedures SR Serial No. SR Status e.g. Open/Closed A Service Request could be individually clicked, viewed and being followed SR information Create reply list Create Task List SR detailed information

8. INFOWISE A Work Order Management: It is a logically single task to be executed by nominated party e.g. Contractor/Internal Team Work Order Processing 1.Click into the left hand side functional box. 2.Click “SRM”, then click “Search Work Order” 3.Select your own preferred parameters e.g. time range Insert UMIS interface p.s. cruiser will guide the procedures Search Work Order for further action Dispatched Work Order/Task for further action sender Status

9. INFOWISE A Work Order Management: RFQ Process Endorsement/Approval Work Order Processing 1.Select your own preferred parameters e.g. time range/trade/WO status 2.User can either get a summary of all Work Order Result or an individual work order status p.s. cruiser will guide the procedures Sort by Trade e.g. AC Sort by status e.g. Waiting for RFQ/Approval Building Information

10. INFOWISE A Work Order Management: RFQ Process Endorsement/Approval Work Order Processing Insert UMIS interface p.s. cruiser will guide the procedures 1.View an individual work order status with detailed information 2.Click into RFQ for Quotation details 3.RFQ Comparison and Recommendation Quotation submitted by ContractorsRFQ recommendation

11. INFOWISE A Work Order Management: RFQ Process Endorsement/Approval Work Order Processing Insert UMIS interface p.s. cruiser will guide the procedures 1.View RFQ for detailed information 2.View Endorsement Status 3.View Management Approval Status 4.Create actual work on site after approval Endorsement Status Client Approval Status Management Approval Status

12. INFOWISE A Work Order Management: Create actual work on site Create Site Inspection Work Order Processing Insert UMIS interface p.s. cruiser will guide the procedures 1.Create actual work after approval 2.Log down work process by create site visit 3.Create Inspection to check the work quality 4.Upload the payment terms for accounting purpose 5.Create Defeat within warranty period if any Create Defeat Log Create Payment Terms Inspection details Site Visit Details

13. INFOWISE Management Report Insert UMIS interface p.s. cruiser will guide the procedures UMIS provides users four perspective reports: Management Perspective Report Contractor Perspective Report Tenants Perspective Report Operation Perspective Report User could chose any type reports they want UMIS Management Report System

14. INFOWISE Management Report Insert UMIS interface p.s. cruiser will guide the procedures UMIS provides users three perspective reports: Management Perspective Report Contractor Perspective Report Tenants Perspective Report Operation Perspective Report User could chose parameters for certain report e.g. WO Management Report by Time UMIS Management Report System Report Format e.g. PDF, XML

15. INFOWISE Management Report Insert UMIS interface p.s. cruiser will guide the procedures UMIS provides users three perspective reports: Management Perspective Report Contractor Perspective Report Tenants Perspective Report Operation Perspective Report UMIS Management Perspective in PDF format: Outstanding Work Order Report classify all work orders for all sites UMIS Management Perspective Report

16. INFOWISE Management Report Insert UMIS interface p.s. cruiser will guide the procedures UMIS provides users three perspective reports: Management Perspective Report Contractor Perspective Report Tenants Perspective Report Operation Perspective Report UMIS Operation Perspective Report: Facility Monthly Report list out all work orders associated with certain facilities for all sites UMIS Operation Perspective Report

17. INFOWISE Management Report Insert UMIS interface p.s. cruiser will guide the procedures UMIS provides users three perspective reports: Management Perspective Report Contractor Perspective Report Tenants Perspective Report Operation Perspective Report Work Order Status XML Report list out all work orders associated with certain facilities for all sites and provides flexibility for users to consolidate their own requirement UMIS Management Perspective Report: XML Format