1. AVA NSW Division & AVA Practice Management Part 2 of 2

2. CPD – AVAPM AVA NSW Division & AVA Practice Management Annual Conference in July, Sydney – “Maintaining the Lead” International speakers – US and Canada for 2014 One day masterclasses with overseas speakers

3. CPD – AVAPM (cont) AVA NSW Division & AVA Practice Management 2 x Financial workshops (QLD & WA) w/ Mark Hardwick 5 x Social Media workshops in conjunction with Bayer (roadshow to VIC, NSW, QLD, SA and WA) 4 x Exclusive Insights tours (Bain Fallon, ASAVA Conference, AVA Conference and New Zealand)

4. CPD – AVAPM (cont) AVA NSW Division & AVA Practice Management 2-3 Wentworth HR webinars 2015 Exclusive Insights tour to Kent (UK) 2016 Exclusive Insights tour to Kansas (USA) Send SIG committee reps to O/S events to source latest ideas and speakers (2014 – AAHA, WVC, 2015 – LVS CVC)

6. Membership AVA NSW Division & AVA Practice Management Encourage non-members and non-vet practice managers to all AVAPM & NSW events. “Bring a nurse/PM for free” is a great member benefit. NSW instigated a “rep on the road” program. Cont. in 2014. Members only events and CPD discounts Utilised an external telemarketer to chase up renewals – achieved great results. AVAPM website resources – constantly adding to WHS Manual in collaboration with a third party Induction Manual and other merchandise

7. Membership (cont) AVA NSW Division & AVA Practice Management HR Templates and HR manual NSW web page has regular event updates NSW New Mentor Graduate Scheme AVAPM/Hill’s Practices of Excellence Awards Monthly AVAPM & NSW E-Newsletters Handle all general member and public queries

8. Advocacy AVA NSW Division & AVA Practice Management Involved in a number of on-going issues: Equine Dentistry legislation – Use of power tools Tail Docking Desexing Council policy on strays Strata title legislation re pet ownership NSW Racing licensing issue with EVA Greyhounds NSW – AVG LLS Employment of district vets Agriskills – Changes to nurse TAFE courses – maintaining quality and consistency

9. Advocacy AVA NSW Division & AVA Practice Management Online prescriptions Hendra funding Q-Fever Modern Awards Actively involved with other Divisions and SIGs

10. Stakeholder Engagement AVA NSW Division & AVA Practice Management Need for partnership to deliver CPD and member benefits Hills & Provet: Major supporters of AVAPM & NSW

11. Stakeholder Engagement (cont) AVA NSW Division & AVA Practice Management Numerous trade exhibitors and sponsors

12. Stakeholder Engagement (cont) AVA NSW Division & AVA Practice Management Liaise with DPI, Agriskills, local and Government ministers and departments. Biosecurity NSW, PIAA, Greyhounds NSW, Pet Insurance, VBB, Tafe NSW, NIAG, LLS, Workcover, Uni of Sydney, CSU, Sydney Alumni, VPB NSW, Risklogic, Wenworth HR, AIRC, VNCA, Murdoch Uni, Gatton Uni, Vets4Pets, NZVA, VPMA, Pets Australia, Dogs NSW, VSF, etc

13. Cant always solve problems but can push you in the right direction AVA NSW Division & AVA Practice Management

14. https://www.youtube.com/watch?v=nGeKSiC QkPw https://www.youtube.com/watch?v=nGeKSiC QkPw