1. Welcome to A&B Groep Service in telecom based on facts and figures!

2. Welcome to A&B Groep Service in telecom based on facts and figures! 15 years of experience in the telecom industry A&B Groep was founded in 1999 They use their specific knowledge and experience to ensure the best possible results for all our customers The A&B Groep team | a group of specialists Up-to-date information on European telecom industry Center of telecom knowledge A&B Groep is unbiased and not affiliated with any telecom provider Independent and objective Development in-house software tool Telecom Expense Management Worldwide partner of When customers opt for strategic, tactical or operational support in managing their (multi-)national and complex telecommunications A&B Groep is the perfect partner. As one of the leading European telecommunication consultancy companies A&B Groep advises and assists companies in purchasing and optimizing their telecom contracts for fixed voice and data as well as mobile and data networks. We have consultancy projects running in all European countries and we work closely with intercontinental partners.

3. Our services How may we help you? Consultancy & Support Auditing & Sourcing Managed Services Operational Support

4. . Auditing & Sourcing Spend Analyses Reporting TCO Reduction Managed Services IBM Emptoris Rivermine MAINTAINING OPTIMIZED SITUATION Operational Support One-stop helpdesk OUR WORKING METHOD

5. Auditing & Sourcing CONTRACT & INVOICE AUDIT INVENTORY MANAGEMENT Review of your contracts to insure that billings are being rendered according to the provisions of the contracts Check of invoices Tracks all bill disputes Contract & Invoice Audit Complete picture of organization Total overview of your current inventory Your benefits: 1)Optimization current contracts 2)Benchmarking current contracts with like sized contracts of other providers 3)Renegotiate current contracts (if possible) 4)Request for information & Request for proposal 5)New Contract negotiations Optimization current contracts and possible renegotiations

6. Benchmarking & Negotiation As a result of benchmark clause or as preparation for a sourcing project

7. Benchmarking & Negotiation Request for information & Request for proposals Deal with difficult negotiators With telecom providers in 21 countries 2 Contract negotiations 3 Independent & Objective Create value in your negotiations 15 years of experience 1 Your benefits are: Ensure all terms and conditions meet or exceed industry standards Ensure Service Level Agreements that benefit your organization will be included in your new contract 3 months after migration a contract / invoice audit will be performed, to ensure the right execution of the agreed upon conditions Data collection of your current situation Define your strategy and the wish list with requirements Preparation and execution of RFI & RFP

8. 1.Automation, workflow and processing tools to import bills electronically 2.At any moment it is possible to obtain an insight into the status Invoice loading & processing Your benefits: Allocate expenses to appropriate business unit, cost centre and employees Cost allocation Monthly behaviour analysis Behaviour dynamics / analyses Spend Analyses 1.User reports 2.Trend reports 3.Management reports 4.Regular invoice checks Detailed trend reports and analyses Based on the analyses and reports we give monthly tips and tricks Recommendations |TCO Reduction based on Behaviour analytics

9. TCO Reduction based on Behaviour analytics A&B Groep references De Lage Landen – 9 countries EMEA and USA – mobile telephony –TCO reduction > 40% Cargill – 9 countries EMEA – mobile telephony –TCO reduction > 35% DSV Group – 20 countries EU – mobile telephony – TCO reduction > 35% Nagravision – 3 countries EU – mobile telephony –TCO reduction > 45% Imtech nv – Global mobile & fixed telecom + WAN – project still running Rabo International – Mobile telephony – TCO reduction > 40%

10. Managed Services Tailored to your business needs

11. A&B Groep is accredited partner of IBM Emptoris Rivermine Telecom Expense Management Click, to see the IBM Emptoriis Rivermine Telecom Expense Management Solution of on youtube: http://youtu.be/sy8fXJ2MzKchttp://youtu.be/sy8fXJ2MzKc

12. Saas Solution Tailored to your business needs Tailor made solution The platform will be tailored to your business needs Service in telecom based on facts and figures! A&B Groep Will manage the service

13. Users / Locations / AP & Gls IT M2M Mobiles Assets WAN VoIP Mobile WAN Fixed Invoices IBM ® Rivermine ® platform Tailored to your business needs Visibility Analysis Cost Allocation Optimization Spend control Targets Managed Services via A&B Groep Professional Service MACD management Invoice management Telecom ordering management Audit & Optimization Usage management

14. © 2015 IBM IBM ® Rivermine ® platform Tailored to your business needs

15. IBM ® Rivermine ® platform The benefits Effectively Manage Telecom OPEX/CAPEX Effectively manage departmental expense and charge- back for accountability Gain visibility on own mobile usage and spend Selfcare Portal for online-ordering and reporting Effectively manage all telecom infrastructure Internal user satisfaction & comply with internal SLA’s Minimize/eliminate global supplier waste FinanceITUsers Reduce global supplier expense Ensure supplier performance compliance Optimize contract negotiations Procurement

16. Operational Support Support desk | one-stop for all telecom issues

17. A Tier 1 and Tier 2 help desk with dedicated Help Desk agents to act as one single point of contact for customer and end-users. Advanced Trouble Shooting is available as 10 hours services from Monday till Friday (08:00h – 18:00h CET). 24/7 Online ticketing system The status of service requests can be followed (24/7) via the online ticket system and all services requests will be reported on a monthly basis. A multilingual Tier 1 and Tier 2 help desk service for EU customers Support desk | one-stop for all telecom issues Phone support with dedicated Help Desk Agents Move, Add, Change or Delete Support (MACD support) Basic and Advanced Device Troubleshooting Monthly reports with status updates on service requests General support & follow up on diagnosed issues Order Placements and processing fulfilment

18. Partnerships With customers and international partners

19. A&B Groep & international partners A&B Groep is proud to be the official EMEA sourcing & auditing partner of IBM. Besides being partner A&B Groep is also certified reseller of the TEM software tool of IBM Emptoris Rivermine Telecom Expense Management

20. Offers a full suite of TEM services mirroring those of A&B Groep A US based company with over 20 years of experience in North America and Canada. A&B Groep is partner of CBI Telecommunications Consultants CBI Telecommunications Consultants 100% Unbiased and customer focused

21. A selection of our 500+ customers

22. A&B Groep Pricing models Fixed fee Gain share Project basis Consultancy fee Working with A&B Groep Budget Neutral

23. Thank you