1. 1 Accessing PLDS Audience: All Audiences Module Scope: How to access PLDS from a notification or from the Avaya Portals.

2. Return to agenda 2 © 2009 Avaya Inc. All rights reserved. PLDS Notification LAC recipients who have been added to the SAP order will receive a notification from PLDS with LAC details and an automatic link to the site. If the notification is used to access PLDS, the :LAC will be repopulated in the quick activation screen when you get to the application Click on the link within the notification to access PLDS

3. Return to agenda 3 © 2009 Avaya Inc. All rights reserved. PLDS Support Page on AEP The PLDS Support page will provide direct access to the PLDS application and all of its training details/support. Other sites such as RFA which are used to manage licenses will also provide links to PLDS as they redirect users for certain products to the new platform. Click on the link PLDS Home Page link.

4. Return to agenda 4 © 2009 Avaya Inc. All rights reserved. License Management Page on CSS Click on the PLDS Home Page link from the CSS website. To navigate to this site from the support.avaya.com home page select License Management from the right hand side navigation bar.