1. Copyright © 2008 by Nelson Education Ltd. Ch. 12-1 Chapter 12 Employment Interviews and Follow-up Messages

2. Copyright © 2008 by Nelson Education Ltd. Ch. 12-2 Preparing and Practising l Investigate the target company. Know the leaders, company products, finances, goals, competition, accomplishments, setbacks.

3. Copyright © 2008 by Nelson Education Ltd. Ch. 12-3 Preparing and Practising l Practise answers to typical interview questions. l Videotape a practice session to see how you look and sound. l Expect to explain problem areas on your résumé. l Build interviewing experience with less important jobs first.

4. Copyright © 2008 by Nelson Education Ltd. Ch. 12-4 Sending Positive Nonverbal Messages l Arrive on time or a little early. l Be courteous and friendly to everyone. l Introduce yourself to the receptionist and wait to be seated. l Dress professionally. l Greet the interviewer confidently. l Wait for the interviewer to offer you a chair.

5. Copyright © 2008 by Nelson Education Ltd. Ch. 12-5 Sending Positive Nonverbal Messages l Control your body movements. l Make frequent eye contact but don't get into a staring contest. l Smile enough to convey a positive attitude. l Sound enthusiastic and interested–but sincere.

6. Copyright © 2008 by Nelson Education Ltd. Ch. 12-6 Fighting Fear l Practise interviewing as much as you can, especially with real companies. l Prepare 110 percent. l Take deep breaths. l Remember that you are also getting information.

7. Copyright © 2008 by Nelson Education Ltd. Ch. 12-7 Answering Questions l Use the interviewer’s name and title from time to time. l Aim your answers at key characteristics. l Don’t reveal weaknesses. l Use proper English and pronounce clearly.

8. Copyright © 2008 by Nelson Education Ltd. Ch. 12-8 Interview Actions to Avoid l Don’t ask for the job. l Don’t be negative about your previous employer, supervisors, or colleagues. l Don’t be a threat to the interviewer. l Don’t be late or too early. l Don’t discuss strong or emotional subjects.

9. Copyright © 2008 by Nelson Education Ltd. Ch. 12-9 Interview Actions to Avoid l Don’t highlight salary or benefits. l Don’t be negative about yourself or others. l Don’t interrupt. l Don’t accept an offer until you have completed all your interviews.

10. Copyright © 2008 by Nelson Education Ltd. Ch. 12-10 Ten Standard Interview Questions l Tell me about yourself. l Do you prefer to work by yourself or with others? Why? l What are your key strengths? l What particular qualifications do you have for this job? l Why did you change jobs?

11. Copyright © 2008 by Nelson Education Ltd. Ch. 12-11 Ten Standard Interview Questions l What were your major achievements in college / university? l Tell me about a difficult situation in a previous work situation. l Where do you expect to be five years from now? l Do you plan to continue your education? l How much money are you looking for?

12. Copyright © 2008 by Nelson Education Ltd. Ch. 12-12 Ten Good Questions for You to Ask l What will my duties be? l Why is this position open? l What training programs are available from this organization? l What are the possibilities for promotion from this position? l Is travel required in this position?

13. Copyright © 2008 by Nelson Education Ltd. Ch. 12-13 Ten Good Questions for You to Ask l How is job performance evaluated? l Assuming my work is excellent, where do you see me in five years? l How long do employees generally stay with this organization? l What are the major challenges for a person in this position? l When will I hear from you regarding further action on my application?

14. Copyright © 2008 by Nelson Education Ltd. Ch. 12-14 Closing a Job Interview and Following Up l Thank the interviewer l Find out what action will follow. l After the interview, note your strengths and weaknesses. l Contact your references. l Write a thank-you letter.

15. Copyright © 2008 by Nelson Education Ltd. Ch. 12-15 End