1. Data Integration & Management April 23, 2013 2:00 – 4:00 PM (EST)

2. 2:00 – 2:10pm Introduce webinar and related instructions 2:10 – 2:30pm Introduce Panelists and IWIS Project Overview 2:30 – 4:00pm Q&A and Group Discussion Organized by Topic Agenda 2

3. Stephen Lynch, Facilitator Program Director, Jobs for the Future John Dorrer, Speaker Data Issues Subject Matter Expert, Jobs for the Future Dena Al Khatib, Speaker Program Development Specialist, Chicago Cook Workforce Partnership Marty Miles, Speaker Consultant to Chapin Hall, University of Chicago, serving the Chicago Cook Workforce Partnership Jennifer Keeling, Speaker Director of Policy, Chicago Jobs Council Jeffrey Gawel, Speaker Director of IT, Chapin Hall at the University of Chicago Panelists 3

4. Moderator Stephen Lynch Program Director Jobs for the Future 4

5. Panelists John Dorrer Data Issues Subject Matter Expert Jobs for the Future 5

6. Panelists Dena Al Khatib Chicago Cook Workforce Partnership Jeffery Gawel Chapin Hall at University of Chicago Jennifer Keeling Chicago Jobs Council Marty Miles Consultant 6

7. Integrating Workforce Data Systems: Chicago Cook Workforce Partnership IWIS Project Challenges and Lessons from the Field IWIS SRC Team 7

8. Chicago-Cook IWIS Overview Chicago Cook Workforce Partnership IWIS Project Project: Design, implement and test an Integrated Workforce Information System (IWIS), including a uniform job seeker intake and assessment process Goal: empower workforce funders and service providers to make data-informed decisions to improve services to both job seekers and employers 8

9. Activities & Timeline Chicago Cook Workforce Partnership IWIS Project 9

10. Implementation Partners Chicago Cook Workforce Partnership IWIS Project Chapin Hall, with Chicago Jobs Council & Marty Miles Stakeholder Engagement Systems Requirements Scope Systems Requirements TBD Design, Build & Test IWIS Systems Developer State Agencies, Private Funders, Workforce Providers Advise on direction and key decisions Possibly on-going governance functions Advisory Council 10

11. Key Themes Chicago Cook Workforce Partnership IWIS Project 1.High-level leadership and champions are key, especially without mandated participation. Help stakeholders find “common ground” benefits Identify most important issues early 2.Clear goals and consistent communication will help build stakeholder trust and persistence. Goals may not be equally attractive to all Ensure two-way communication continues throughout project 3.“Broad and deep” stakeholder engagement is key. Include wide variety of programs and staff Drill down on issues and options with small groups and leaders 11

12. Key Themes (cont.) Chicago Cook Workforce Partnership IWIS Project 4.Agreeing on and defining data measures takes time and is an iterative process. Consider tiered approach: Relatively small number of required data elements Larger menu of optional shared indicators Indicators unique to each program 5.Technology integration happens in different ways. Datahub – e.g., 741 Collaborative, DFSS Cityspan Shared software – e.g., Salesforce, ETO, Gstars State system integrations to learn from: Florida, Texas, Washington State, Minnesota 12

13. Key Themes (cont.) Chicago Cook Workforce Partnership IWIS Project 6.Building organizational and staff capacity will require ongoing attention, especially with staff turnover. Detailed user manuals and data dictionaries Regular training and refresher sessions, staff “mentors” Designated staff to support training and data monitoring 7.System governance is important to be intentional about from the beginning. Focus on the “business objectives” of the system How will decisions about system be made? 8.Data confidentiality needs will require creative solutions. Expanded access to aggregate data? 9.The project goals are ambitious but important! Push for innovation, not just tweaks – consider requesting waivers Keep focus on what improve usefulness for providers and funders 13

14. Topic #1:Communication of Project Goals Q&A by Topic 14

15. Topic #2:Stakeholder Engagement Q&A by Topic 15

16. Topic #3:Identifying and Defining Measures to Collect Q&A by Topic 16

17. Topic #4:Integrating Technologies and Transferring Data Q&A by Topic 17

18. Topic #5:Building Staff Capacity and Maintaining Quality Data Q&A by Topic 18

19. Topic #6:Confidentiality Issues Q&A by Topic 19

20. Workforce Innovation Fund Hub 20

21. Workforce Innovators Linkedin Group 21

22.  Data Sharing: Creating Agreements: In support of community-academic partnerships http://innovation.workforce3one.org/resources/view /Colorado-Clinical-and-Translational-Sciences- Institute http://innovation.workforce3one.org/resources/view /Colorado-Clinical-and-Translational-Sciences- Institute  Vendor Product Review: A Consumer’s Guide to Real Time Labor Market Information http://www.jff.org/sites/default/files/VendorProduct Review_041712.pdf http://www.jff.org/sites/default/files/VendorProduct Review_041712.pdf HUMAN SERVICES: Sustained and Coordinated Efforts Could Facilitate Data Sharing While Protecting Privacy (GAO Report, Feb. 2013) http://innovation.workforce3one.org/grantees/resou rces-view/475 http://innovation.workforce3one.org/grantees/resou rces-view/475 Additional Resources 22