1. MARCH 19, 2015 ANNUAL MEETING

2. MODERATOR MR. CHARLES NELSON – BOARD CHAIRMAN REPRESENTING COLONIAL PIPELINE COMPANY PLEDGE OF ALLEGIANCE INTRODUCTIONS PRESENTATIONS

3. MODERATOR MR. CHARLES NELSON & MR. DAVID FREY PRESENTATIONS

4. MR. CHARLES NELSON – BOARD CHAIRMAN REPRESENTING COLONIAL PIPELINE COMPANY LOC MISSION AND VISION PRESENTER

5. The mission of Louisiana One Call is to support the protection of our members’ facilities, the public, and the environment by providing excellent damage prevention services in a cost-effective manner.

6. The vision of the leadership of Louisiana One Call is to be the pre-eminent one call center in the United States. This will be achieved by staying on the leading edge of technology and by operating in such a manner as to be recognized by our peers as the most innovative center in the industry.

7. MR. MATT RUDDO-ONE CALL CONCEPTS DIRECTOR OF CUSTOMER RELATIONS OVERVIEW PRESENTER

8. MR. CHARLES NELSON – BOARD CHAIRMAN REPRESENTING COLONIAL PIPELINE COMPANY CHAIRMAN’S REPORT PRESENTER

9. PRESENTER PROGRAM ANALYSIS MR. DAVID FREY- EXECUTIVE DIRECTOR LOUISIANA ONE CALL SYSTEM, INC.

10. MEMBERSHIP 2000 - 2014

11. TOP 10 CALLS BY PARISH DECEMBER 2014

12. NATURE OF WORK DECEMBER 2014

13. Email % 2010-2014

14. ITIC % 2010-2014

15. PRESENTER 2015 BUDGET MR. JAMES MARTARONA & MR. DAVID FREY

16. Louisiana One Call Out To In Ratio Dec 2007 – Dec 2014

17. INCOMING CALLS

18. OUTGOING CALLS

19. TOTAL COST PER INCOMING

20. Financial Overview Budget Versus Actual Year End 2014

21. 2015 BUDGET PROJECTED INCOMING CALLS 565,000 (2014 ACTUALS 565,000) PROJECTED OUTGOING CALLS2,825,000 (2014 ACTUALS 2,958,494) PROJECTED INCOME $2,655,825 (2014 ACTUALS $2,927,878) PROJECTED EXPENSES $2,958,600 (2014 ACTUALS $2,868,002) PROJECTED OUTGOING COST/CALL $1.05 (2014 ACTUAL COST/CALL $0.97)

22. PRESENTER MR. SONNY VIDRINE – BOARD VICE-CHAIRMAN REPRESENTING GULF SOUTH PIPELINE COMPANY LP ELECTION OF BOARD

23. LOUISIANA ONE CALL SYSTEM, INC. 2014 ANNUAL MEETING ELECTION OF BOARD OF DIRECTORS According to the Louisiana One Call System, Inc. Bylaws, Article VII, Sections 1 - 4, regarding the Board of Directors... “The property, affairs and business of the Corporation will be managed by a Board of Directors, which will consist of nine (9) employees of member companies, elected or appointed to occupy a seat on the Board. The Board will consist of six (6) persons representing Principal members, two (2) persons representing Affiliate members, and one (1) person representing a Political Subdivision member. At the discretion of the elected Board of Directors, one (1) “At-Large” Director may be appointed, or dismissed, by majority vote of the elected Board of Directors. The “At-Large” Director will have no voting privileges and the term of service will be one year. At that time the “At Large” Director will be re- appointed or dismissed. A member must be in good standing with Louisiana One Call System, Inc. for at least one (1) year before being eligible for a seat on the Board. Only those members within a particular member classification will be allowed to vote for Directors in that member classification. In the event of a tie vote, those member organizations involved in the tie will elect a Director by the drawing of lots. The Secretary/Treasurer will oversee this procedure. Any member organization which has contributed more than 5% of LOC’s total amount billed during the previous calendar year, except those members that are exempt under the Louisiana Underground Utilities and Facilities Damage Prevention Law, will be entitled to appoint one (1) Director to the Board, provided that member organization does not have a representative already on the Board. If a vacancy occurs for any reason, the Member Company for such departing Director will appoint a successor representative within thirty (30) days. If the Member Company does not wish to, or is not eligible to appoint a new representative, the Board of Directors will determine the disposition of the vacancy. The term of office of a Board Member will be two (2) years. The terms of office of the Board Members will alternate with one half of the terms expiring each year. In the case of a vacancy created by the resignation of an organization, the Board of Directors will determine the disposition of the vacancy. The Board of Directors will meet at the principal office of the Corporation or at such other place and at such times as the Board may desire. There will be a minimum of four (4) meetings annually. These meetings will be scheduled on a calendar of events and will be provided to the Board of Directors. A quorum for any meeting of the Board of Directors will be one more than half the number of Directors on the Board. No official Board Meeting of the Corporation will be held without a quorum. Each Director will have one vote for purpose of voting on all matters to come before any regular or special meeting of the Board.”

24. According to Article VII, Section 5... “Not less than three (3) months prior to the date of the annual meeting of the Corporation, the Chairman of the Board will appoint a Nominating Committee of at least three (3) Board members, each representing a variety of types of members (i.e., electric utility, water, telephone, gas distribution, etc.). The Nominating Committee will present a suggested slate of directors to be voted upon by the members of the Corporation at the annual meeting.” The 2015 Nominating committee members include: Mr. Charles Nelson with Colonial Pipeline Company, Mr. Gabe Hudson with AT&T, Mr. Mike Mancil with Atmos Energy, Mr. Sonny Vidrine with Gulf South Pipeline Company LP, and Mr. David Frey, Executive Director, Louisiana One Call System, Inc. You have been given one ballot for each attending principal member company, affiliate member, or political subdivision company. The principal members will vote for the principal member seats, the affiliate members will vote for the affiliate member seat, and the political subdivision members will vote for the political subdivision seat. Following is the slate of principal, affiliate, and political subdivision members whose names have been placed for nomination. If you have a yellow ballot, or Principal Member Ballot, please choose two (2) of the following for representation on the Louisiana One Call System, Inc. Board of Directors: Mr. James (Todd) Hebert-CenterPoint Energy (Currently serves on the Board of Directors) Mr. James Lass-Cleco Power LLC (Currently serves on the Board of Directors) NOTE… *By virtue of the Louisiana One Call Bylaws, AT&T, Mr. Mike Mancil-Atmos Energy, and Mr. Wayne Hendricks each will hold their guaranteed principal seats. If you have an orange ballot, or Affiliate Member Ballot, please choose one (1) of the following companies for representation on the Louisiana One Call System, Inc. Board of Directors: Mr. Jeff Richardson-Chevron Pipe Line Company (Currently serves on the Board of Directors) If you have a green ballot, or Political Subdivision Member Ballot, please choose one (1) of the following companies for representation on the Louisiana One Call System, Inc. Board of Directors: Mr. James Martarano-Lafayette Consolidated Gov’t LUS (Currently serves on the Board of Directors) - PLEASE TURN IN YOUR BALLOTS TO SHIRLEY BROUSSARD DURING THE BREAK -

25. LOUISIANA ONE CALL SYSTEM, INC. 2015 ANNUAL MEETING BALLOT BOARD OF DIRECTORS PRINCIPAL BOARD SEATS Choose two (2) of the following for representation on the Louisiana One Call System, Inc. Board of Directors (One ballot per attending Principal Member Company): Mr. James (Todd) Hebert Representing CenterPoint Energy* Mr. James Lass Representing Cleco Power LLC* *Representative currently serves on the Board of Directors NOTE: By virtue of the Louisiana One Call System, Inc. By-laws Article VII Section 1, Mr. Dale Spikes- representing AT&T, Mr. Mike Mancil-representing Atmos Energy, and Mr. Wayne Hendricks-representing Entergy each secure their Guaranteed Board Seat as an organization which has contributed more than 5% of the total operational expenses of the Center during the previous year. NOTE: These elected and guaranteed Board seats will be occupied for a two (2) year term.

26. LOUISIANA ONE CALL SYSTEM, INC. 2015 ANNUAL MEETING BALLOT BOARD OF DIRECTORS AFFILIATE BOARD SEAT Choose one (1) of the following for representation on the Louisiana One Call System, Inc. Board of Directors (One ballot per attending Affiliate Member Company): Jeff Richardson-representing Chevron Pipe Line Company* *Representative currently serves on the Board of Directors NOTE: This Board Seat will be occupied for a two (2) year term.

27. LOUISIANA ONE CALL SYSTEM, INC. 2015 ANNUAL MEETING BALLOT BOARD OF DIRECTORS POLITICAL SUBDIVISION BOARD SEAT Choose one (1) of the following for representation on the Louisiana One Call System, Inc. Board of Directors (One ballot per attending Affiliate Member Company): James Martarona-Lafayette Consolidated Government (LUS)* *Representative currently serves on the Board of Directors NOTE: This board seat will be occupied for a two (2) year term.

28. BREAK

29. PRESENTER MR. DWAYNE WALKER-CPA SILVIO, WALKER & ASSOCIATES LLC AUDIT PRESENTATION

30. PRESENTER MR. SONNY VIDRINE – BOARD VICE-CHAIRMAN REPRESENTING GULF SOUTH PIPELINE COMPANY LP ELECTION RESULTS

31. PRESENTER MEMBER INPUT ADJOURN MR. DAVID FREY - EXECUTIVE DIRECTOR LOUISIANA ONE CALL SYSTEM, INC.

32. ADJOURN