1. MTA New York City Transit 2011 Safety Initiatives Transit Riders Council Meeting December 22, 2011

2. 2 2011 Safety Goals Employee Safety –The NYC Transit experienced a 4.8% increase in employee lost time accidents in 2011 compared to 2010 Slips/Trips/Falls, Overexertion and Assault account for approximately 50% of the accidents

3. 3 2011 Significant Safety Programs 2011 Employee Safety Programs - Subways –Safety Culture Change  Refocus employee safety attitudes from mandatory compliance to personal desire to avoid at-risk behavior  Four presentations to high level managers  Safety Culture Task Force established February 2011  Initiating the process to promote change in the safety culture

4. 4 2011 Significant Safety Programs 2011 Employee Safety Programs –OSS Hazard Assessments  Perform Hazard Assessments on high frequency accident titles  Identify accident causes and recommend changes to minimize potential for future incidents

5. 5 2011 Significant Safety Programs 2011 Employee Safety Programs –Safety Goal Action Plans  System Safety developed Safety Goal Action Plan guidelines  Each Department implements a Safety Goal Action Plan  Monthly implementation status reports are provided to System Safety for monitoring

6. 6 2011 Significant Safety Programs 2011 Employee Safety Programs - Subways –Track Safety Inspections  Continue joint System Safety/TWU audits of track work  Inspections conducted 4 nights per week  Quarterly reports with common findings issued

7. 7 2011 Significant Safety Programs 2011 Employee Safety Programs - Subways –Pre-Job Inspections Joint management/union safety inspection performed in advance of major track construction projects and large maintenance jobs Safety concerns are addressed Placard issued and displayed on job site Small jobs that don’t require placard are inspected by management and union prior to start

8. 8 2011 Significant Safety Programs 2011 Employee Safety Programs - Subways –Track Safety Task Force 8 member task force consists of labor and management Initial 63 recommendations have been addressed Task force meets twice a month Approximately 12 additional recommendations have been made to enhance track safety

9. 9 2011 Significant Safety Programs 2011 Employee Safety Programs - Buses –Joint System Safety/Bus Evaluations Evaluations conducted at all depots and Central Maintenance Shops Focus on operational and maintenance procedures Identify unsafe acts Recommend corrective actions

10. 10 2011 Safety Goals Customer Safety –Department of Subways experienced a 1.5% increase in customer injuries in 2011 compared to 2010 68% of the injuries resulted from slip/trip/fall incidents –Department of Buses experienced a 2% reduction in customer injuries 29% of the injuries resulted from collisions and 71% resulted from non-collision related incidents

11. 11 2011 Significant Safety Programs 2011 Customer Safety Programs –Customer Safety Awareness Campaign  Safety messages were displayed on posters, vehicle cards, and MetroCards.  Subway messages addressed surfing, hold the pole, moving between cars and platform gaps.  Bus messages addressed safe boarding/alighting, not distracting the driver, and holding on while moving.

12. 12 2011 Significant Safety Programs 2011 Customer Safety Programs - Subways –Station Inspections  Each station inspected every 3 days by supervisors  Top 20 slip/trip/fall stations inspected daily by field supervisors, weekly by maintenance supervisors, and monthly by managers  Stations under rehabilitation inspected weekly by supervisors and monthly by managers  Defects prioritized and corrected

13. 13 2011 Significant Safety Programs 2011 Customer Safety Programs - Subways –Fire Prevention  Perform manual track cleaning within station limits every 2 weeks  Two vacuum trains operate between revenue trains at night

14. 14 2011 Significant Safety Programs 2011 Customer Safety Programs - Buses –Bus Stop Announcements  Announcements required at major cross-streets and transfer points  Aggressive enforcement by supervision

15. 15 2011 Significant Safety Programs 2011 Customer Safety Programs - Buses –Bus Operator Action Committee  The committee consists of Bus Operators and Managers.  The committee identifies problems faced by operators and customers  Practical solutions to problems are identified and implemented