1. INTAKE NotificationReceptionCounselling WORKING WITH CHILDREN WALKINHOUSEWALKINHOUSE Refer strips * Police * Public prosecutor * Youngsters * Adults * Crimevictims Residential * Crisis centre (KOC) * Women’s refuge centre AFTERCAREAFTERCAREAFTERCAREAFTERCARE Reception * physical * by telephone * e-mail Ambulant * Supportive housing * Visiting room * Team of counsellers - Adults - Youngsters Reference Contact point regional * Refugees * Judicial social work *Halte 51 (youngstersshelter) CAW – Policy domestic violence

2. 1. Walk-in house2. Reception: - Youngsters - Adults - Aid to crimevictims 3. Ambulatory counselling => Youngsters - Young People’s Advisory Centre (JAC) - Supportive housing - Psycho-social counselling => Adults - Advisory team - Supportive housing - Visiting room __________________ _ => Refugee reception => Judicial social work 4. Residential counselling => Crisis centre (KOC) => Women’s refuge centre __________________ _ => Halte51 (youngstersshelter)

3. 1.WALK-IN HOUSE Meeting place for social vulnerable people Activities in group (creative studio, social restaurant,...) Volunteer work Building trust & refer to assistance

4. 2.RECEPTION YOUNGSTERS People aged between 12 and 25 years old Physical, principle of shopping, by telephone / e-mail, chat assistance Any question 2 antennas in region - Haacht - Tervuren

5. ADULTS * Direct assistance * Information * Advice * Clarifying of the question * Support * Practical and social administrative assistance * Reference

6. * Information * Practical assistance * Support * Reference * Team of welfare officers (meeting place for social welfare workers en police officers) AID TO VICTIMS ( TO VICTIMS OF CRIMINAL OFFENCES, INCLUDING DOMESTIC VIOLENCE)

7. 3.COUNSELLING 1) Ambulant:  Young People’s Advisory Centre (JAC) - Free & anonymous - Information & advice - Supportive housing & psycho-social assistance Region: Leuven, Haacht, Tervuren

8.  Adults - Advisory team for psycho-social, relational and administrative problems individual, couple, system - Supportive housing Guide people among others during their search for a house Temporary home offer: group & studio Practical administrative & psycho-social support  Visiting room: Visit (initially) under supervision in all situations in which personal contact between child and parent has been broken off or runs discordant

9. 2) Residential:  Crisis centre (KOC) * Reachable 24 hours a day * Short-term shelter & counselling of people in acute crisis situations who do not have a home or a shelter  Women’s refuge centre: shelter & counselling of battered woman and their children

10. FOR THE SAKE OF COMPLETENESS: ABOUT CAW (General Welfare Center) 1)Refugee reception: Information for & advice to asylum seekers and people without papers 2) Judicial social work: Assistance & services to detainees and their families 3) Halte 51: Shelter and counsellingof youngsters aged between 18 & 25 years old, who are in a difficult situation without home or shelter