1. Technical Orientation Summer 2011

2. Technical Orientation  Session starts at 11:00 am  We’ll be online shortly  Speaker test starts about 10:45  To ask questions,  use the chat window

3.  This session will be closed captioned.  Click on the CC in the toolbar to open the Closed Captioning window.  CC only works from the time you enter forward; it does not ‘go back’ to dialog you may have missed/ Closed Captioning

4.  Mary Jane Heider  Director, Academic Computing  mjheider@genesee.edu  Judie Littlejohn  Advisor, Distance Learning  jmlittlejohn@genesee.edu Welcome and Introduction

5.  Contact your instructor  Contact Mary Jane  mjheider@genesee.edu  Contact the Help Desk  helpdesk@genesee.edu  1-866-614-5004 (toll free, 24x7) When in Doubt

6.  Three bookmarks  www.genesee.edu  Genesis.genesee.edu  www.outlook.com Where to start

7.  Get the textbook  “Go to” class faithfully; log in regularly  Your instructor can see when you log in  Read the syllabus; note important dates  Tests, homework, reading assignments  Be prepared for a lot of work on your own  Expect to spend 10-20 hours per week on a single class Taking An Online Class

8. Turning in Assignments

9.  Start with the syllabus and/or do not hesitate to ask your instructor!  Most likely one of the following:  Blackboard Assignment  Blackboard Email  Blackboard Discussion  Publisher Web Site  Genesee Email  USPS mail  Fax Turning in Assignments

10.  Genesis Account  Outlook.com email account  Network account  Same username for all 3; may not be the same password  Publisher web site may be a 4 th Three Accounts

11.  Check your Genesee email regularly  Many instructors will only take messages from Genesee email  Only use your personal email (Yahoo, gmail, roadrunner) in an extreme emergency  The Help Desk is open 24x7 to help you log into your Genesee email  Identify yourself: “Mat 129 student”  Put your name in your email  Explain fully; too much is better than not enough  Be patient in expecting an answer Genesee Email

12. Your Email username is the same as your Genesis username The email address takes the form: username@my.genesee.edu

13.  On Campus  To log into any computer  At a distance  To access the library online databases Network account

14.  Log in through Genesis My Courses

15.  My Genesis – access to “Banner Self Service”  My Courses – access to course materials Genesis Tabs

16.  Information and links to courses My Courses Tab

17.  Technical Issues  ALWAYS say “Run” to the 1 st Java  Say “No” to the 2 nd Java (shown below; you may not get this)  A white screen means you have Norton Internet Security on your computer; turn it off Getting to My Courses

18.  Known as “Blackboard” or “My Courses” or “WebCT” interchangeably  Poke through all the links  When in doubt go to the Course Content or “home” page My Courses

19.  Look for your syllabus first  Home page or in a Learning Module  The ‘green snowflakes’ means there is new material Blackboard Menu

20. Email

21. Email – The Critical Step!

22.  Select “All section instructors” OR search through the list  Click SAVE Email

23.  Put in an subject that is descriptive  “Request for information on assignment 1”  “Question about quiz 2”  “Problems with references on research paper”  Explain your question/request fully  Sign your message with your name (yes, it’s on the message, it’s just polite!)  Be patient in getting an answer back Email

24.  The Assignment tool may be how you submit homework/papers  Watch for file format requirements  “RTF” – in your word processing software, click on File > Save As and look for “Rich Text Format” as an option  BB- Assignments

25.  Watch the date and time you are given  All times are local (Eastern Standard)  READ THE INSTRUCTIONS! Assignment Tool

26.  Do you type in the text box or upload an attachment?  If you cannot upload an attachment, you missed the “Run” Java command. Log out of Blackboard (don’t just close, LOG OUT) and then come back into your course; watch for the “Run” option. Assignment Tool

27.  Discussions are where you interact with other members of the class  Play nice! Discussions

28.  Read, reply, comment  Play nice! Discussions

29. Learning Module  There can be lots of material here  Read it ALL! Do not assume they are all the same  There is usually critical course material found here

30.  This means Quiz and Test  Watch the dates and times available  No link means it’s not available  “View All Submissions” to look at old copies of your quiz Assessments

31.  Can be timed/untimed, one time only/multiple attempts  All have deadlines Assessments

32.  Be sure to “Save Answer” for each question as you go along or “Save All” at the end Assessments

33.  If you don’t have the textbook, get it NOW!  Look for the syllabus  Make sure you can log into: Genesis, Outlook.com email and network  If you need a publisher access code, get that now  Ask questions What next?

34.  They will happen! Look for info…  Read the blog: maryjane47.wordpress.commaryjane47.wordpress.com  Help desk online: hd.genesee.eduhd.genesee.edu  “Like” us on Facebook:  www.facebook.com/GeneseeCommunityCollege www.facebook.com/GeneseeCommunityCollege  Follow us on Twitter:  Sunygcc (general info)  Call the college and listen to the message  1-585-343-0055 (mostly weather related) Technical Problems

35.  Contact your instructor  Contact Mary Jane  mjheider@genesee.edu mjheider@genesee.edu  Contact Judie  jmlittlejohn@genesee.edu jmlittlejohn@genesee.edu  Contact the Help Desk  helpdesk@genesee.edu  1-866-614-5004 (toll free, 24x7) HELP!