1. Up Your Disability Services Toolkit: Realities of Interpreting Cindy Camp cindy.camp@pepnet.org www.pepnet.org

2. Pepnet 2 (pn2) is a federally funded project whose mission is to increase the education, career, and lifetime choices available to individuals who are deaf or hard of hearing. We do this by supporting the professionals who work with these individuals. We provide: Live trainings Online modules available 24/7 Online facilitated trainings Technical Assistance and Live Chat Training materials online and for download Evidence based resource to support your work What is pepnet 2?

3. Review applicable laws Considerations for communication access Finding service providers Qualified vs. Certified Remote vs. Live services Back up plans Who pays? Avoiding pitfalls & Being proactive Agenda

4. No otherwise qualified individual with a disability in the United States... shall, solely by reason of his/her disability be excluded from the participation in, be denied the benefits of, or be subjected to discrimination under any program or activity receiving federal financial assistance... 29 USC 794. http://uscode.house.gov/view.xhtml?req=(title:29%20section:794%20edition:prelim) Equal Access

5. Section 504 of the Rehabilitation Act covers all institutions which receive federal financial assistance. ADA: Title II applies to public colleges ADA: Title III applies to private colleges http://ada-one.com/focus/higher-education/ What laws apply to me?

6. The ADA requires that title II and title III entities communicate effectively with people who have communication disabilities. The goal is to ensure that this communication is equally effective as communication with people without disabilities. The key is to consider the nature, length, complexity, and context of the communication and the person’s normal method(s) of communication. The rules apply to communicating with the person as well as with that person’s parent, spouse, or companion in appropriate circumstances. http://www.ada.gov/effective-comm.htm Effective Communication

7. One size does not fit all Interpreting American Sign Language (ASL) Signed English Cued Speech Oral Speech-to-Text CART (Computer Assisted Real-time Transcription) C-Print TypeWell Choosing an Accommodation

8. Student’s preference Student’s history of accommodations Changes in educational setting Available service providers Accommodation Considerations

9. RID (Registry of Interpreters for the Deaf) Interpreter Referral Agency (https://myaccount.rid.org/Public/Search/Interpreter.aspx)https://myaccount.rid.org/Public/Search/Interpreter.aspx Individual Interpreters (https://myaccount.rid.org/Public/Search/Member.aspx)https://myaccount.rid.org/Public/Search/Member.aspx CART Providers Directory (http://www.stenosearch.com/_connect/cart_reporters.htmhttp://www.stenosearch.com/_connect/cart_reporters.htm (http://www.ncrasourcebook.com/)http://www.ncrasourcebook.com/ C-Print (https://www.rit.edu/ntid/cprint/)https://www.rit.edu/ntid/cprint/ TypeWell (http://www.typewell.com/)http://www.typewell.com/ State Agencies Vocational Rehabilitation Commission for the Deaf Referral agencies Word of mouth Finding Service Provider

10. “A ‘qualified’ interpreter means someone who is able to interpret effectively, accurately, and impartially, both receptively (i.e., understanding what the person with the disability is saying) and expressively (i.e., having the skill needed to convey information back to that person) using any necessary specialized vocabulary.” Qualified vs. Certified http://www.ada.gov/effective-comm.htm

11. Certifications Educational background Specialized knowledge or skills State requirements for interpreters (http://www.360translations.com/burnsat/stateregs.htm) Qualified vs. Certified

12. Considerations: Technology requirements Classroom set up Student’s preference Remote vs. Live Services

13. What happens if the regular service provider is out? Long term solutions Have remote services on standby Work with an agency to provide subs Use an alternative accommodations when acceptable Emergency solutions Record the class and provide access after the fact Send someone to take in depth notes Back Up Plans

14. The institution is responsible for providing effective communication access. Who Pays?

15. Not budgeting for access services Not having a plan to hire service providers Hiring less skilled providers to save money Pitfalls to Avoid

16. Establish clear policies before there is a problem. (http://www.pepnet.org/resources/templatesrev)http://www.pepnet.org/resources/templatesrev Quality assurance Student attendance responsibilities Service provider wait times Cancelation notification Communication between student and service provider Use of transcripts Being Proactive

17. Pepnet 2 Resources QuickClasses http://www.pepnet.org/quickclasses Accommodations 101: Providing Services for DHH Students Accommodations 102: Providing Services for DHH Students Making Online Classes Accessible Post-Production or Offline Captioning: Part 1 Online Training Modules http://www.pepnet.org/training Access: The Fundamentals Online Notetaker Training Access: Post-Production or Offline Captioning Online Resouces PEPNet Tipsheet: Interpreting (http://www.pepnet.org/resources/tipsinterp)http://www.pepnet.org/resources/tipsinterp 2009 PEPNet Postsecondary Interpreting and Speech-to-Text Survey Summary (http://www.pepnet.org/resources/2009interpretingspeechtext)http://www.pepnet.org/resources/2009interpretingspeechtext Interpreting Tests (http://www.pepnet.org/resources/faq16)http://www.pepnet.org/resources/faq16

18. How Can You Access pn2? Live chat online! Help@pepnet.org www.pepnet.org Connect with us on

19. How Are We Funded? pepnet 2 is funded by the Research to Practice Division, Office of Special Education Programs and the US Department of Education via Cooperative Agreement #H326D110003 www.pepnet.org