1. Stuttgart, October 1st, 2009 LMS Integration at airberlin group / LTU Robin Arhelger Project Manager IT Flight Operations Support

2. 2 29 September 2009LMS Implementation at LTU LTU, part of airberlin group  founded 1955  LTU fleet:13 A320 and 13 A330 aircraft  Staff (flying): 325 cockpit / 1200 cabin  "Air Berlin GmbH & Co. Luftverkehrs KG", started to operate in 1992  By 2003 second largest airline in Germany.  Fleet of 131 aircraft flying to 96 destinations (28.6 passengers carried in 2008)  Approx. 8.200 employees  2004 Air Berlin acquired a 24 per cent stake in flyNIKI Luftfahrt  August 2006 Air Berlin took over dba Luftfahrtgesellschaft München  Since March 2007 Air Berlin PLC has held a 49 per cent share in Belair,  August 2007 Takeover of the Düsseldorf-based airline LTU.  World Travel Award Winner 2008 “World’s Leading Budget Airline”

3. 3 29 September 2009LMS Implementation at LTU why an LMS ? Do we really need a Learning Management System?  Pre – LMS times:  Classroom training  Paperbased exams  Travel to training centers  manual follow-up  …

4. 4 29 September 2009LMS Implementation at LTU LMS – Project  Project initiated spring 2004  Multiple vendors evaluated – Pelesys chosen  Go-Live in summer 2004

5. 5 29 September 2009LMS Implementation at LTU LMS in action  Two main usergroups: Cockpit & Cabin crews  additional users: Groundhandling, Maintenance, inhouse departments …  Two technical surroundings: Standard Desktop PC & Skybook

6. 6 29 September 2009LMS Implementation at LTU Technical setup Central Server DUS 4 CBT rooms or @home Worldwide

7. 7 29 September 2009LMS Implementation at LTU Standard desktop computer  located at 4 crewbases in Germany or at home  company & private equipment  „real“ Online Training Skybooks  cockpit-staff only  airline equipment  Update during Synchronization of Skybook  thin client

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13. 13 LMS Implementation at LTU Benefits?  Paperless cockpit  Reduced paperwork  Optimized processes  Quick reaction times  Audit-proof ...

14. 14 29 September 2009LMS Implementation at LTU Thank you! any questions? Robin Arhelger Air Berlin DUS IT Flight Operation Services rarhelger@airberlin.com