1. © Prentice Hall, 2003 Business Communication TodayChapter 17 - 1 Searching for Employment and Writing Employment Messages

2. © Prentice Hall, 2003 Business Communication TodayChapter 17 - 2 Today’s Workplace Globalization Technology Workforce diversity Information overload Teams & workgroups Deregulation Downsizing Shareholder activism Mergers & acquisitions Flexible employment

3. © Prentice Hall, 2003 Business Communication TodayChapter 17 - 3 What Today’s Employers Require Flexibility and adaptability Life-long learning Teamwork skills Strong work records

4. © Prentice Hall, 2003 Business Communication TodayChapter 17 - 4 What Today’s Employers Require Leadership capabilities Diversified skills Varied experiences Multicultural and international awareness

5. © Prentice Hall, 2003 Business Communication TodayChapter 17 - 5 What Can You Offer? Personal achievements Educational preparation Work experience Extracurricular activities Personal characteristics

6. © Prentice Hall, 2003 Business Communication TodayChapter 17 - 6 What Do You Want to Do? Type of occupation Nature of the job Specific compensation Career goals Size of company Type of operation Location Facilities Corporate culture

7. © Prentice Hall, 2003 Business Communication TodayChapter 17 - 7 Building Your Career Employment portfolio Interim assignments Workplace skills Life-long learning

8. © Prentice Hall, 2003 Business Communication TodayChapter 17 - 8 The Employment Search Build toward a career Prepare a résumé Understand the interview process Prepare for interview Take the interview Follow up and accept the offer

9. © Prentice Hall, 2003 Business Communication TodayChapter 17 - 9 Employer Recruiting Practices Look inside the company Networking and personal references Employment agency or search firm Unsolicited résumés Newspaper want ads

10. © Prentice Hall, 2003 Business Communication TodayChapter 17 - 10 Organizing Your Approach Monitor business news Research specific firms Build a network Seek career counseling

11. © Prentice Hall, 2003 Business Communication TodayChapter 17 - 11 Three-Step Résumé Process Planning Writing Completing

12. © Prentice Hall, 2003 Business Communication TodayChapter 17 - 12 Planning Your Résumé Information Adaptation

13. © Prentice Hall, 2003 Business Communication TodayChapter 17 - 13 What Employers Seek Results orientation Workplace achievements Versatility Signs of progress Standards of excellence Flexibility Communication skills

14. © Prentice Hall, 2003 Business Communication TodayChapter 17 - 14 Areas of Concern Frequent job changes Gaps in work history Inexperience Being “overqualified” Long-term with one company For-cause job termination Criminal record

15. © Prentice Hall, 2003 Business Communication TodayChapter 17 - 15 Organizing Résumés Chronological Functional Combination

16. © Prentice Hall, 2003 Business Communication TodayChapter 17 - 16 Résumé Components Name and address Career objective or summary Academic credentials Employment history Activities and achievements Relevant personal data

17. © Prentice Hall, 2003 Business Communication TodayChapter 17 - 17 Common Résumé Problems Inappropriate length Hard to read Wordy Too slick Poorly reproduced Amateurish Boastful Dishonest Gimmicky Carelessly written

18. © Prentice Hall, 2003 Business Communication TodayChapter 17 - 18 Producing Traditional Résumés Clean typeface High-grade paper Ample margins Laser printed Appropriate length Professional design

19. © Prentice Hall, 2003 Business Communication TodayChapter 17 - 19 Résumé Formats Printed ASCII-Text HTML-Coded

20. © Prentice Hall, 2003 Business Communication TodayChapter 17 - 20 Producing Scannable Résumés ASCII Format Document design Key words Buzzwords and jargon

21. © Prentice Hall, 2003 Business Communication TodayChapter 17 - 21 Submitting Scannable Résumés Postal mail E-mail or online Fax machine

22. © Prentice Hall, 2003 Business Communication TodayChapter 17 - 22 Submitting On-line Résumés Personal Websites –Personal information –References Index services –Employment information –ASCII version

23. © Prentice Hall, 2003 Business Communication TodayChapter 17 - 23 Writing Application Letters Be specific Include salary Keep e-mail short Aim for high quality

24. © Prentice Hall, 2003 Business Communication TodayChapter 17 - 24 Types of Application Letters Solicited Unsolicited –Getting attention –Building interest –Increasing desire –Motivating action

25. © Prentice Hall, 2003 Business Communication TodayChapter 17 - 25 Cultural Considerations The right style and approach Proper tone and format

26. © Prentice Hall, 2003 Business Communication TodayChapter 17 - 26 Other Employment Messages Job-inquiry letters Application follow-ups