1. Inbound Germany

2. Germany Market overview The top 3 categories ! 1 2 3 The top 3 countries they buy from 1 2 3 UK USA China Books Germany has a population of 82 million inhabitants 41 million buy online Germany is the largest e-commerce market in Europe,generating $79 billion in 2013 The annual average online spend is$1975 By 2017, 53% of the German GDP is estimated to be generated by e-commerce In Germany, has a relatively low online credit card penetration. Only 9% of online shoppers pays with credit card. Invoice (46%), micropayment services (29%) are very popular in Germany. 49% shops cross-border and this is predicted to grow to 72% Tickets Clothing & Accessories * Based on Country Fact sheet

3. Highlights of our delivery service to DE Delivery via a trusted partner Clearance (when applicable) into Europe via our customs broker Landmark Trade Services UK* Full tracking from origin including pickup and end-delivery Delivery service at home with proof of delivery (signature), 2 delivery attempts (3 rd attempt is possible upon customer’s request) Covering DE with an average of 4-5 days from EU, US, Asia and Australia Final mile delivery in DE within 1-2 days Insurance up to maximum €520 per parcel ($598 **per parcel) Maximum weight : 66 lbs (30 kg) and parcel size : length is maximum 68 inch (175 cm) - ( Height + Width) x 2 + Length = 118 inches (300cm) * More information on thresholds can be found in the Tax map ** Based on exchange rate €1 = $1,15

4. Operational flow to deliver into DE StepDescriptionTransit 1Buyer places order onlineDay 0 2 We pick up parcels in your facility or you drop at our facility. We consolidate and prepare for shipping Day 1 3 We airlift parcels (or truck for EU volumes) into Europe and perform customs clearance through LTS* EU: 1-2 days US: 2 days Asia: 2-4 days AU: 2-3 days 4Parcels are injected into DE for delivery1-2 days * For shipments originating from outside EU customs clearance is provided by LTS UK

5. Transit times for shipping to DE 1-2 days Final Mile DE Delivery Transport to Injection Point From EU: 1-2 days From US: 2 days From Asia: 2-4 days From AU: 2-3 days E2E transit times to DE From EU: 3-5 days From US: 4-5 days From Asia: 4-7 days From AU: 4-6 days Duisburg