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Presented by SSBS Professional Services Michael Renshaw Director of SAP
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Overview of our Organization
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Experience Quality Team The Organization Why SSBS? SAP Consultants and Software Engineers with strong expertise in latest SAP Solutions & Complementary Products Leadership team from USA and Europe 150+ IT Consultants Cross Industry Experience – including Higher Education & Research, Oil & Gas, Manufacturing, CPG SAP ERP, SRM, SCM, Business Objects, XI, Bank Communication Management, Enterprise Portal CMMI Level 3 Certified SAP Channel Partner SAP Services Partner SAP Business Objects Partner © 2010 Systems of Strategic Business Solutions (SSBS) / Page 3 Strong Financials, backed by Al-Othman Holding Only Saudi Company that offers end-to-end SAP Solutions, including Implementation & Infrastructure Offices in Al-Khobar, Riyadh, and Bahrain Fast Growing HP Partner VMWare Partner
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Solutions & Services © 2010 Systems of Strategic Business Solutions (SSBS) / Page 4 Consulting Services Project Full Lifecycle Consultancy Subject Matter Experts Custom Application Development On-shore/ Off-shore Engagement Models Consulting Services Project Full Lifecycle Consultancy Subject Matter Experts Custom Application Development On-shore/ Off-shore Engagement Models Hosting Services Data Centers in KSA and Bahrain System and Network Security System Backup Services Server Management Disaster Recovery Solutions Hosting Services Data Centers in KSA and Bahrain System and Network Security System Backup Services Server Management Disaster Recovery Solutions Support Services System Maintenance, Functional & Basis Support Business Process Outsourcing Customer service center (available 24/7, in multiple languages) Single point of contact for all service requests and queries 1st and 2nd level support Incident and problem management Support Services System Maintenance, Functional & Basis Support Business Process Outsourcing Customer service center (available 24/7, in multiple languages) Single point of contact for all service requests and queries 1st and 2nd level support Incident and problem management
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Solution Delivery Methodology © 2009 Systems of Strategic Business Solutions (SSBS) Project Preparation Project Preparation Business Blueprint Business Blueprint Realization Final Preparation Final Preparation Go-Live & Support Go-Live & Support Project Management Office (PMO) Organizational Change Management, User Training Our strong experience in AcceleratedSAP (ASAP) methodology, SAP Solution Manager, and Best Practices combined with our commitment to Quality and Process Excellence makes each engagement a success.
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SAP Support Methodology © 2010 Systems of Strategic Business Solutions (SSBS) / Page 6 Level 1 Level 2 Level 3 Resolutions, Recommendations, Reporting Users Help Desk Application Maintenance User Management Scheduling / Monitoring Basis Problems, Minor Enhancements, Requ ests Other Application Service Centers SAP Support Infrastructure Support Management, Processes & Tools SSBS Application Support Process Governance
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Our Clients
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Our Partners © 2010 Systems of Strategic Business Solutions (SSBS) / Page 8 Our global network of partners and alliances includes leading organizations that help us create and deliver the best suited IT-enabled solutions. E-Banking Solutions IT Security Enterprise Asset Management System Monitoring Student Lifecycle Management Disaster Recovery System Integration Quality Assurance
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SSBS Case Study © 2010 Systems of Strategic Business Solutions (SSBS) / Page 9 CompanyKing Abdullah Petroleum Study & Research Center (KAPSARC) LocationDhahran/ Riyadh IndustryHigher Education & Research SAP SolutionSAP ERP 6.0 EHP4 – HR, FI, CO, MM, e-Recruiting, e-Banking, Enterprise Portal Project Overview: SAP ERP Implementation with e- Recruiting Infrastructure & Solution Hosting 3 years Hardware and Application Support (Level 1 & 2) Competitors: Top Global IT firms from USA, India, and Middle East Why SSBS? Proven track record of successful project implementations at Saudi ARAMCO and other leading clients in the region Strong team of Technology and Industry Subject Matter Experts Compelling Value
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SSBS Case Study © 2009 Systems of Strategic Business Solutions (SSBS) / Page 10 Project Overview: TO-BE Landscape sizing SAP Technical upgrade to SAP ERP 6.0 from SAP R/3 4.6c Disaster recovery & Contingency Planning SAP Solution Manager Implementation SAP Global Master template for roll out to 16 companies worldwide 500+ End Users SAP Solution Manager for Centralized Service and Support Desk CompanySaudi Amiantit LocationAl-Khobar (Head Office), 60+ Locations all over GCC IndustryManufacturing SAP SolutionSAP Upgrade to ERP 6 from SAP R/3 4.6c and SAP Global Master Template
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SSBS Case Study © 2010 Systems of Strategic Business Solutions (SSBS) / Page 11 CompanySaudi ARAMCO LocationDhahran, Saudi Arabia IndustryOil & Gas SAP SolutionSAP ERP 6.0 BW, Business Objects Xcelsius, SAP BW, BSP Enterprise Portal Project Overview: New automated, reliable Drilling & Work over organization dashboard to conduct the Oil Country Tubular Goods A comprehensive reporting and analysis solution Data reconciliation
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SSBS Case Study © 2010 Systems of Strategic Business Solutions (SSBS) / Page 12 CompanySaudi ARAMCO LocationDhahran, Saudi Arabia IndustryOil & Gas SAP SolutionSAP Shipping Accounting Portal – SAP ERP, Enterprise Portal, Documentum, WebDynpro Project Overview: SAP Enterprise Portal based Shipping Accounting Portal solution for distributing shipping documents to partners Workflow approval process for document verification and approval Integration with Documentum for storage and sharing of scanned documents with the partners
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Why SSBS? Experience SAP Certified Consultants with Cross-Industry expertise Strong Expertise in SAP ERP & Business Suite Localization (KSA) Expertise Accelerated Implementation Agility In 2009, delivered over 15 strategic projects, all on budget, on schedule Average mobilization time 2 to 3 weeks Delivered Trend-Setter Solutions Quality SAP Channel Partner SAP Services Partner SAP Business Objects Partner SAP Certified Consultants PMP Certified Consultants CMMI Certified Commitment Al-Othman Holding, Strong Financials Offices in Al-Khobar, Riyadh, and Bahrain Regional presence throughout KSA & Middle East through Al-Othman Holding Fast Growing Company © 2010 Systems of Strategic Business Solutions (SSBS)
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SSBS Systems of Strategic Business Solutions Novotel Business Park, 1st Floor, Tower 4 Al-Khobar - Dammam Highway P.O.Box 402, Al-Khobar 31952, Kingdom of Saudi Arabia Tel: +966 3 857 5353 Fax:+966 3 857 5153 Email: aralothman@ssbs.com.sa
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