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DETROIT POST PROGRAM TECH SUPPORT SOLUTIONS FOR NEW COMPUTER OWNERS By: Monique Tate & Arnold Redd – Focus: HOPE, Detroit, MI.

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Presentation on theme: "DETROIT POST PROGRAM TECH SUPPORT SOLUTIONS FOR NEW COMPUTER OWNERS By: Monique Tate & Arnold Redd – Focus: HOPE, Detroit, MI."— Presentation transcript:

1 DETROIT POST PROGRAM TECH SUPPORT SOLUTIONS FOR NEW COMPUTER OWNERS By: Monique Tate & Arnold Redd – Focus: HOPE, Detroit, MI

2 DETROIT Who we are Wiki recorder Purpose – interactive support TECH SUPPORT HELP

3 DETROIT Address in class –Review computer maintenance Internet browser maintenance Disk clean Sufficient malware protection Automatic updates enabled TECH SUPPORT HELP

4 DETROIT What problems can they handle on their own? What’s the first line of action? Where do we refer them? TECH SUPPORT HELP

5 DETROIT Techguy.org Technetmicrosoft.com Techsupportforum.com Support.microsoft.com TECH SUPPORT HELP – FREE ONLINE RESOURCES FOR INSTRUCTORS

6 DETROIT TECH SUPPORT HELP – THE FINAL FRONTIER

7 DETROIT THANKS FOR YOUR PARTICIPATION

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