1. Maximizing Technology: Creative Intranet Applications at Reed Smith LLP Bob Sullivan Business Research Librarian

2. Background: Reed Smith - 700+ Attorneys 13 Offices 11 in US - PA, NY, NJ, DE, DC & VA More to come! Celebrating the 125th year of its founding

3. Systems & Technology Strength & Depth About 70 people not including Library Staff Director of Libraries now reports to the Director of S&T

4. Libraries 6 Staffed Libraries 33 Total Staff 16 with Professional Degrees

5. Libraries pump for an intranet - 1997/98 Oct 1999 the Director of Systems announced creation of an Intranet Library to have first pages Systems to provide HTML coding and overall design Libraries to provide CONTENT with input on design Libraries had no one with HTML training The cataloger in Philly now has HTML skills to make minor changes, updates, etc for the Library pages HISTORY

6. Library Pages DYNAMIC A process of learning for both Systems & the libraries TEAMWORK is the name of the game Systems is the King of Technology The Library is King of Content Each needs the other

7. Subsequent Additions Practice Groups Administrative Groups

8. 2000 - Branding Campaign Begins Complete redesign of all print materials Internet site changed to mirror/coordinate with the Campaign Now time for the intranet to also mirror those changes Growing awareness throughout the firm of Knowledge Management Realization that the intranet can play a role in that

9. Libraries again leading the way Redesign and rethinking of the Intranet Intranet Revision Committee formed earlier this year Evaluating current status and where we need to go Questionnaire has been sent to all practice groups using Zoomerang Short term changes now afoot Long term direction & goals being planned

12. C O N F U S I O N