1. Business & Store Operations Managed Print Services & Workflow Automation Large Retailer Workflow Automation – Supply Chain Optimization Leading Department Store Managed Print Services, Workflow Automation, Signage Strategic Areas of Focus: Data Analytics Managed Print Services Content Management & Production Printing Digitization and Workflow Services In-Store & Centralized Signage Solution Assessment Services Ecosystem optimized print devices, tracking & authentication HR onboarding & employee communications automated Signage Printed In-Store & centralized Challenges Improve profits & reduce costs Suboptimized print devices, disparate vendors HR & New Business document production not agile Signage inefficiency Client Benefits Transparency to output costs and assets Reduced per page print costs by 70%, & print less Improved endpoint security Employee document turnaround from 1 week to 1 day $1M annual savings production printing › › Managed Print Services in Action: #1 Market leader - Gartner & Quocirca in MPS vision & execution 1M+ devices managed, 50% competitive 5B pages printed per month 4000 client sites managed Employ 22K dedicated full time employees Solution Data prep - multiple data sets. & digitization Data analytics & modeling Matches metadata created exception reporting on demand Visualization tools for quick action Challenges Improve profits Operational challenges in Supply Chain Multiple systems & paper based inventory Manual invoice reconciliation of reports – labor inefficiency Stocking delays Client Benefits Saved $6.5M Digitized 50M pgs. Reduced labor costs by 50% Improved fill rates and inventory carrying costs Optimized trade fund promotions process (CPG, Retailer)

2. Business & Store Operations Store Signage and Production Printing & Mailroom Large Retailer Production Printing and Mail Services Outsourcing Leading Retailer Signage Strategic Areas of Focus: Data Analytics Signage Process & Execution Content Management Production Printing & Mailroom Services Solution Signage printed & managed centrally Redesigned the signs for easy deployment Optimized ‘manufacturing’ process for signage Packaging reflects planogram Challenges Need to improve conversion rate and basket size High costs & inefficient processes for producing signage Deployment time consuming for associates Inconsistency in store conformance No measurement Client Benefits Saved 10’s M/year on print costs & labor costs—a 50% reduction Brand consistency Signage simplification for deployment in store Improved in store labor productivity Increased responsiveness to seasonal events Enabled tracking and metrics with reporting › › Managed Print Services in Action: #1 Market leader - Gartner & Quocirca in MPS vision & execution 1M+ devices managed, 50% competitive 5B pages printed per month 4000 client sites managed Employ 22K dedicated full time employees Solution P roduction print services & Mail room Content management for 80% of all retailer materials (NPI intros, customer promo handouts, merchandising labels, signage, employee communications Challenges Improve profit and reduce costs Upgrade outdated technology to digital infrastructure Better manage content, costs, paper reduction initiatives and Improve communications processes Client Benefits Saved $600K-1 st yr. in operating costs Increased efficiency and effectiveness of in store to HQ communications and connecting with customers Improved associate productivity

3. 3 Customer Experience Communications & Marketing Solutions Big Box Retailer Creative & Design Management One of the Top Grocers in the UK Creative & Design Management, Multichannel Delivery Strategic Areas of Focus: Creative & Design Management Multichannel Production Services Multichannel Delivery Solution Maximized the value of POS, print, labels and back-office content through advisory services. Manage end- to-end print and fulfilment, incl. stock management, quality control and store- specific collation. Web- based workflow tools connect with stakeholders. Challenges Inconsistent collaboration and execution of campaigns across multiple channels of TV, online and in- store. Required effective coordination across marketing, ad & printing agencies. Concept to in-store is measured in hours and days, not weeks. Client Benefits $45M in supply chain savings 1M labor hours saved annually Ability to handle 1.8K POS items per store / week and 24K assets indexed per annum / 3.5M loyalty packs to customers In Action: Simplify, optimize and standardize cost effective solutions Support and translate more than 100 languages Globally procure $350M in print annually for clients Manage more than 2.5B customer communications and 20K campaigns / projects annually Solution Designed and standardized signage, specialized packaging, shipping and instructions for shelving. Optimized and automated the processes in collaboration with the client to save on time and reduce errors. Challenges Complexity with >1,700 stores of varying formats & assortments. Inconsistent marketing & store comms for promos, new / discontinued items, pricing, etc. Time and cost inefficiencies as signage received not aligned to each specific store layout. Client Benefits Transformed print operations driving efficiency and quality. Signage is timely and in the appropriate locations, reducing waste and adding hours back for employees. Estimated savings of up to $25M.