1. John Lunardi John Lunardi Director, BCA Supplier Quality
John Lunardi is the director of Supplier Quality for Boeing Commercial Airplanes (BCA). Is this role he leads a global team of quality professionals with responsibility for regional operations and field support, supplier product verification, airplane program support, and regulatory affairs. John works directly with BCA's domestic and global suppliers to ensure product conformance, system and process compliance, and systemic, continual improvement.
He has more than 30 years experience in quality-related leadership positions in a number of quality functions, as well as in Business and Program Management at Boeing. John has a bachelor of science degree in Operations Management from California Polytechnic University, Pomona.

2. Supplier Quality Overview
John E. Lunardi
Director – BCA Supplier Quality
Boeing Commercial Airplanes
July 22, 2015

3. Boeing Supplier Quality Evolution and Strategy
1999: AS9100
2001: Combined Renton & Everett R&I under SQ
2002: Mandated Nadcap
2002: Mandated ICOP
2010: Common Surveillance Process
2015
Top 13 Things
1990
Early 90s: Inspect Everything
Upon Receipt
2000: Initiated BCA / BDS Collaboration
2001: ILHE Instituted
2002: Supplier Code Delegation Implemented
2008: Utilization of Verify
2013: Program Interface
2015
Focus on the process and early engagement
Quality ownership earlier in the Value Stream
Leverage Other Party Oversight
Drive for Industry standardization
Collaborate with BDS – one Boeing voice
Risk based oversight – reward good suppliers
Laser focus on key drivers for escapes
Requirements Flowdown and Consumption
Sub Tier Supplier Quality
Change Management
Work Transfers

4. Boeing Quality Strategy Design and Build Quality
Lead the BCA culture of excellence in safety and quality
Improve the quality system to enable and ensure process compliance and product conformance
Drive elimination and prevention of defects and disruption across the value stream
Leadership
Value Stream
Capable & In-Control
Quality System
Robust & Efficient
Compliance
Conformance
Culture
BCA Value Stream
Design
Build & Deliver
Supply
Support
Customers
Feedback
Feedback
Feedback
Feedback
Feedback
Customers
Continuously Improving to Win in the Marketplace

5. Improve suppliers’ quality suppliers’ compliance
Boeing Supplier Quality
System for Managing Supplier Quality
The Boeing supply chain quality system is founded on a highly structured “layered approach,” coupled with a closed-loop corrective action system
People
Systems & Tools
Proactive
change
management
Improve suppliers’ quality
performance
Verify
suppliers’ compliance
Early SQ involvement
Quality in product development
Quality Requirements flow down and review
Supplier capability assessments
QMS approvals
First article inspections
Source/receiving inspection
Onsite assessments
Performance monitoring
Risk based supplier surveillance
Quality Improvement Performance plans
Closed loop corrective action
Work transfer management
Change quality Management

6. Boeing Supplier Quality
Supply Chain Focus Areas
Requirements Flowdown and Consumption
Sub Tier Supplier Quality Management
Change Quality Management
Tech workshops in June 2015:
Thailand – Pyrometry & NDT
Nagoya - Pyrometry & NDT
Nagoya – Aluminum & shimming
Work Transfer
Management

7. Boeing Supplier Quality Top 13 Things You Can Do To Eliminate Escapes
Strong internal process for requirement consumption
Mistake proof operations and products
Risk-based approach to Change Management
“FOD protection” and “Clean as you go”
Conduct FAIs against defined engineering
Tool Control and Preventative Maintenance

8. Top 13 Things You Can Do To Eliminate Escapes
Ensure a strong internal process for requirements consumption
Ensure a proactive, risk-based approach to change management
Conduct thorough contract reviews with your suppliers to ensure they understand requirements that are flowed to them
Verify processes are in place to ensure work coming from special processors is to the correct specification and that the processors are in good standing
Ensure that any products with customer directed planning are clearly identified so that changes are not made without customer approval
Ensure FAIs are conducted against the defined engineering – not planning!
Ensure your process for identifying delta FAIs for any change affecting form, fit or function is effective
Require your suppliers and their sub-tiers to formally notify you of Work Transfers
Employ a robust, proactive process for tool control and preventative maintenance
Relentlessly pursue standard work - “mistake proof” your operations and products
Incorporate both “FOD protection” and a “clean as you go” approach to FOD
Ensure strong quality controls over any Operator Verification program
Ensure new employees, or employees doing new work, receive the training needed to perform work flawlessly – the first time

9. Summary Quality is a Team Sport !
Meeting our commitments is extremely important to our customers
In service airplane quality is a top priority for Boeing
Both are the ultimate measure of product quality
This quality includes design, supplier, build, delivery and component quality elements
All of these elements are critical to protecting out Production System and preventing in service airplane issues
Quality is a Team Sport !

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