1. By: Jeremy Goyette CAP 101-50 Computer Applications

2. How Does Technology Help? Marketing Communication Productivity Customer Service Telecommuting Teleconferencing

3. Different Kinds of Technology Help Improve Business TV – Commercial Ads Internet - Visual Ads Hand-held devices – Mobile Ads Radio – Audio Ads

4. Keeps Businesses Connected To Customers and Coworkers Email Phone calls Text Messaging Web

5. Technology Improves Marketing Mobile Marketing - reaches to people on the road. Applications - advertises for smartphones that use popular apps. Advertisements - there is more opportunities Competition - is reduced

6. Communication Expands Cells phones Intranet site Microsoft SharePoint Email, text messaging, and social networking

7. Productivity Increases and The Paper Method Is Reduced Saves more time More efficient Collects more data

8. Customer Service is Easier Brings business and its customer closer Online Chat Call Centers Quality of Customer Service Data management Insight-driven marketing Marketing automation Self-Technology

9. Telecommuting Keeps In Touch With Coworkers Workers keep in touch while out of office Digital documents Video conferences The connections are secure

10. Teleconferencing Is Simple Web conferences Online meetings Tasks are done using the internet Reaches out to global customers and workers.

11. Technology Helps Create Successful Businesses Technology helps businesses expand Stay connected to its customers and workers Helps draw in more customers with TV, Radio, Internet, and hand-held devices And saves more time to get more tasks done

12. References All, A. (2008, December 10). Technology Helps Make Telecommuting Work: Itbusinessedge. Retrieved from Itbusinessedge Website: http://www.itbusinessedge.com/cm/community/features/articles/blog/technology- helps-make-telecommuting-work/?cs=23196 Conrad, B. (n.d.). Small Business: Improving Business Communication. Retrieved from Chron: http://smallbusiness.chron.com/businesses-use-communication-technology- improve-performance-136.html Ingram, D. (n.d.). Ehow: How Does a Teleconference Work? Retrieved from Ehow: http://www.ehow.com/how-does_5592286_teleconference-work_.html Kooser, A. (n.d.). Small Business: Business & Technology. Retrieved from Chron: http://smallbusiness.chron.com/technology-improve-business-2188.html Obele, L. (2004, June 24). Technology helps business improve productivity. Retrieved from Bizjournals Web site: http://www.bizjournals.com/phoenix/stories/2004/06/28/focus10.html?page=all