1. Virtual Environment for Innovation Management Technologies VERITE Workshop on Benchmarking Hosted by STEINBEIS Presentation: Dimitris Milossis

2. Overview of presentation What is Benchmarking Selective current applications in Europe Potential for co-operations Proposed workshop subjects

3. Why Benchmarking? Need of companies to define the strong and weak points in their performance concerning  Internal business conditions  The position of the company in the market

4. What is Benchmarking The estimation of the company or institution performance in relation to One or many competitors By defining a set of performance indicators

5. Benchmarking applications and services One-to-one One-to-many

6. Indicative one-to-one application Best practice Club (www.bpclub.com)www.bpclub.com Works between subscribed members for sector based or process based one-to-one Benchmarking

7. Indicative one-to-many applications  British Department of Trade and Industry “Benchmarking Index” (www.benchmarkindex.com)www.benchmarkindex.com  URENIO Research unit Benchmarking database (www.urenio.org/benchmark/index.asp)www.urenio.org/benchmark/index.asp

8. Indicative database application report

10. Overview of DTI application 4,500 SMEs from 12 countries At the moment almost 90% are British 150 performance indicators in process based questionnaire modules

11. Benchmarking diffusion in the UK

12. Profile of DTI database

14. Potential of co-operation with DTI DTI acts on a client-provider basis and one can co-operate only as an advisor of the application. DTI charges a specific amount per company case and send an automated report

15. Overview of URENIO application Currently 300 SMEs from three Greek regions 150 performance indicators

16. Advantages of URENIO application It works on-line for: data input on-line query according to selection criteria, Automated production of Benchmarking report

17. Advantages of URENIO application It supports different levels of administration Consultant-based administration Regional or national based administration Central administration

18. VERITE workshop on Benchmarking Will be hosted by STEINBEIS Europa Zentrum In a date defined by the VERITE Steering Committee.

19. Possible workshop subjects Past experience of experts and partners Current application and Benchmarking networks Conditions for multi-national applications Difficulties concerning local business conditions

20. Proposed discussion subjects Inter-regional network for one-to-one Benchmarking. Potential for use of VERITE portal and DB A multi-regional database for business performance

21. Inter-regional network for 1-to-1 Benchmarking Other current applications and networks in Europe. Potential for co-operations Potential for a new Benchmarking network based in this partnership

22. Multi-regional DB for business performance Possibilities for co-operation between VERITE member regions and other IRE network regions in a common DB Special interests of partner regions