1. Using e-learning to develop competencies with regards to meeting the needs of vulnerable people

2. The business case

3. The module will assist practitioners and NHS Trusts to meet their obligations towards: The Equality Duty (Equality Act, 2010) Reasonable adjustments CQC Essential Standards of Care Mental Capacity Act, 2005 Regional learning disability CQUIN

4. Why e-learning? Face to face disability awareness training received by around 800 clinical staff over 2 years Delivered by a learning disability nurse and people with learning disabilities Good evaluation, but limited reach, fixed term post (LD nurse) meant that another learning delivery needed to maintain awareness in the long-term

5. Project delivery Project overseen by a working group comprising: Head of Learning Disability Development NHS London Nursing leaders Foundation of learning disabilities An independent consultant Education & learning lead (Imperial NHS)

6. Design of the module Initial brief to include case studies and learner assessment Existing video resources identified and permission sought to use within the module Brief assessment includes multiple choice and free text answers Initial focus on patients with learning disabilities Later widened to include the needs of other vulnerable patient groups Articulate and quiz maker software utilised

7. Challenges Balancing the need to ensure content relevant but aware of constraints on clinicians time Video resources a useful way of delivering complex content in a meaningful way; seeing the person Focus on common principles that can be adapted to individuals patent’s needs Additional resources for learners wanting to explore the subject further: printable pdf’s, web-links

8. Next steps Module completed and has been uploaded onto the e-learning repository: www.elearningrepository.nhs.uk/ Search for: Providing High Quality Care The module is being offered to NHS providers within London Evaluation will be undertaken as part of the roll out to early adopter NHS Trusts

9. Next steps Alternative link: http://dl.dropbox.com/u/30220770/vulnerable/player.html