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Stress Reduction & Conflict Management Unit 3: Management Challenges.

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Presentation on theme: "Stress Reduction & Conflict Management Unit 3: Management Challenges."— Presentation transcript:

1 Stress Reduction & Conflict Management Unit 3: Management Challenges

2 Work-Life Balance  Work-Life Balance - having enough time for work and enough to enjoy life  When employees feel out of balance they typically feel stress  Solutions used to address Work-Life Balance Issues: 1. Wellness Programs 2. Meditation 3. Time-Management Training 4. Flexible Work Arrangements 5. Child-Care, and Elder-Care Services

3 Conflict  Conflict - arises in the workplace when there is a disagreement between two or more people on a significant issue  There are two types of conflicts which managers must handle: 1. Substantive Conflict - involves disagreement over goals and tasks 2. Emotional Conflict - results from feelings of distrust, fear, anger, and resentment

4 Conflict Management Styles

5  Activity: you have been emailed a link, and you will go through the different Conflict Management Styles with Kate from ATOM Communication Agency

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