1. WELCOME

2. Travel Management Overview Travel Management serves as liaison between UM departments, authorized travel agencies, and the travel industry.

3. Industry Trends Airline Alliances Travel & Risk Management Bankruptcies & Strikes Fuel costs

4. Airport Security http://www.tsa.dot.gov/public/index.jsp http://waittime.tsa.dhs.gov/index.html

5. Travel Security Tips Use business contacts Remember confidentiality Arrive early Watch belongings

6. Shoes? SECURITY TIP: Boots, platform shoes, thick soled or heeled, dress shoes – “No” "Beach" flip-flops & thin-soled sandals – “Yes”

7. On Time Arrivals Airline6/5/055/5/05 ATA81.00%89.60% America West80.80%85.50% Southwest80.40%86.40% Continental79.00%83.70% American Eagle75.30%80.60% American73.50%84.20% Delta73.50%85.10% Northwest72.70%84.90% US Airways71.60%83.80% United70.30%80.40% JetBlue69.40%82.00% AirTran66.40%81.00% Alaska49.80%59.00%

8. Cancelled Flights Airline6/5/056/4/05 Comair3.30%2.40% Alaska3.10%2.00% American Eagle2.80%4.00% Delta2.50%1.00% US Airways2.40%1.20% ExpressJet2.00%1.80% United1.30%1.20% Northwest1.20%1.10% SkyWest1.20%1.40% ATA1.00%0.30% America West1.00%1.60% AirTran0.90%0.70% American0.70%1.10% Southwest0.40%0.70% Continental0.40%0.50% JetBlue0.20%0.00%

9. Traveling with Credit Cards Inform your credit card company when & where you travel How to handle a problem Conversion fees

10. Travel Website www.miami.edu/travel Authorized Travel Agencies Car Rentals Foreign Travel Hotel Rates Travel Policy

11. Travel Policies & Procedures BERFs & Documentation Travel Airfare Lodging Transportation Gifts

12. UM Air Travel Spend

13. UM Ghost Card Program Only Air Travel Fee charged directly to Departmental Account

14. Authorized Travel Agencies Four Seasons Travel (305) 577-9800 Lorraine Travel Bureau (305) 445-7624 Miami World Travel (305) 266-8080 STA Travel (305) 284-8043 The Travel Source (305) 663-3515 All 5 agencies accept the Direct Charge card (Ghost Card) as a form of payment.

15. Travel Advance Form Arrange & confirm an itinerary with an authorized agency Fax the signed form to the agency The charge will be directly billed to the departmental account noted on the TARF

16. Fly America Act Air Travel expenditure on sponsored accounts http://www.tvlon.com/resources/FlyAct.html http://www.ogc.doc.gov/ogc/fl/fald/itl/itlv14.pdf

17. Foreign Travel

18. Foreign Travel Insurance Print out AIG Form

19. 521868 Traveler earns points University earns points

20. Low Cost Carrier Growth

21. Migration to Online Booking

22. Cendant & Galileo introduced Travelport TM eTravel Initiative – technology delivers one-stop travel services Revolutionize Federal government travel

23. Orbitz & Expedia Cendant purchased Orbitz for $1.25 billionOrbitz Expedia # 1 in industry, Cendant/Orbitz # 2Expedia

24. University Online Booking

32. Air Travel Request for Direct Charge

35. Hotel Rates Contracts negotiated annually Local & domestic hotels Coconut Grove, Coral Gables, South Beach and more

36. Car Rental Business Rental Liability covered in contract Comp & collision covered in contract Refer to AVIS State of FL contract with UM Provide business card or Cane card as proof of UM affiliation Renter must be 25 years old Personal Rental Same car rental rates as Business Travel Renter must be 25 years old AVIS provides state required liability Renter is responsible for damages exceeding liability coverage This is usually minimum coverage More available for purchase at counter Comp & Collision Renters responsibility Recommend renter checks with credit card agency or personal insurance company for provision

37. American Express Corporate Card www.miami.edu/pcard Chose AMEX card link Replaces Travel Advances All faculty, administrative/professional, and research employees are eligible Contact: Vivian Kaye

38. Accountable Plan Substantiated business purpose for the trip Return unused Travel Advance Governed by the Controller’s office as per the IRS

39. Travel Flow Chart

40. Completing a BERF

41. Required documents

42. Itinerary

43. Travel Advance Form

44. Other documents

45. BERF Procedure “Zero” dollar BERFs UM Guests or recruits View in DMAS

46. Other Useful Sites www.miami.edu/controller Sponsored Programs Sub-object Codes Convert Currencies http://www.oanda.com/converter/classic US Department of State http://travel.state.gov./ http://travel.state.gov./

47. April 11 th Medical April 20 th Gables Authorized Travel Agencies Car rental agencies Local hotels Raffle Prizes

48. Travel Talk & More… In your Inbox 1/19/06 Travel Announcements FAQs Agency contact information Hotel accommodations DSS announcements

49. United Way Campaign Silent Auction Great prizes like hotel stays, dinner packages, and tools $6,369 raised FY ‘06

50. Travel Management Where is the Travel Department located? 1507 Levante Avenue Max Orovitz Building Room 310 How can the Travel Department be reached? (305) 284-1087 phone (305) 284-3192 fax http://www.miami.edu/travel travel@miami.edu

51. Questions & Answers

52. THANK YOU