1. © BLR ® —Business & Legal Resources 1408 Motivating Employees Tips and Tactics for Supervisors

2. © BLR ® —Business & Legal Resources 1408 Session Objectives You will be able to: Recognize that motivators vary from person to person Find out what motivates your employees Use an effective arsenal of motivational techniques to help workers achieve peak performance Encourage employees to reach their highest potential

3. © BLR ® —Business & Legal Resources 1408 What You Need to Know Benefits of motivating employees Potential motivators Motivational techniques How to use training, coaching, and performance reviews to motivate workers

4. © BLR ® —Business & Legal Resources 1408 What Motivation Can Do for You Develop skilled, productive workers Encourage high-quality performance Create an effective team Help employees find greater job satisfaction

5. © BLR ® —Business & Legal Resources 1408 What Motivation Can Do for You (cont.) Assist workers with personal growth Prepare employees for advancement Prepare your department to meet future needs

6. © BLR ® —Business & Legal Resources 1408 Facts About Employee Motivation All employees need motivation Money isn’t the only motivator Motivators vary from person to person Motivators must be tailored to meet each employee’s needs and goals A combination of motivational techniques usually works best Be prepared to change motivators

7. © BLR ® —Business & Legal Resources 1408 What Motivates Your Employees? Good supervision Clear goals Accurate and timely feedback Interesting work

8. © BLR ® —Business & Legal Resources 1408 What Motivates Your Employees? (cont.) Challenges Responsibility Recognition Respect

9. © BLR ® —Business & Legal Resources 1408 What Motivates Your Employees? (cont.) Being kept informed Having their ideas listened to Being treated fairly Having opportunities for growth and advancement

10. © BLR ® —Business & Legal Resources 1408 What Motivates Your Employees? (cont.) Having some control over their work Participating in decision making Being a member of an efficient team

11. © BLR ® —Business & Legal Resources 1408 Motivation and Your Employees Do you understand the information presented so far?

12. © BLR ® —Business & Legal Resources 1408 Motivation Begins With Leadership Vision Direction Commitment Accessibility Trust

13. © BLR ® —Business & Legal Resources 1408 Expectations, Goals, And Standards Maintain high expectations Set reasonable goals Establish consistent standards

14. © BLR ® —Business & Legal Resources 1408 Employee Involvement Participation Delegation Ownership Communication

15. © BLR ® —Business & Legal Resources 1408 Challenge Make work more interesting Expose employees to new experiences

16. © BLR ® —Business & Legal Resources 1408 Challenge (cont.) Involve workers in problem solving Match the challenge to the worker

17. © BLR ® —Business & Legal Resources 1408 Belonging Team building Peer pressure Support and cooperation

18. © BLR ® —Business & Legal Resources 1408 Respect Make people feel important Treat employees as the professionals they are Get to know employees as individuals Show respect and appreciation for their work

19. © BLR ® —Business & Legal Resources 1408 Recognition Positive feedback Public praise Money Other rewards

20. © BLR ® —Business & Legal Resources 1408 Personal Growth Opportunities Give employees a chance to learn new skills Encourage workers to broaden their experiences Create opportunities Prepare employees for advancement

21. © BLR ® —Business & Legal Resources 1408 How to Motivate Your Employees Do you understand the information presented in the previous slides?

22. © BLR ® —Business & Legal Resources 1408 Training Job skills Advanced skills Cross-training

23. © BLR ® —Business & Legal Resources 1408 Training (cont.) Seminars Continuing education

24. © BLR ® —Business & Legal Resources 1408 Coaching Interact one-to-one Review progress Provide additional feedback

25. © BLR ® —Business & Legal Resources 1408 Performance Reviews Mutual feedback Goals and expectations

26. © BLR ® —Business & Legal Resources 1408 Performance Reviews (cont.) Problem resolution Advice and assistance Documentation

27. © BLR ® —Business & Legal Resources 1408 Discipline Use discipline as a last resort Place the responsibility on the employee Combine discipline with positive motivators

28. © BLR ® —Business & Legal Resources 1408 Key Points to Remember All employees need motivation to perform up to their potential Motivated employees are more productive, more cooperative, and more satisfied A well-motivated workforce is better prepared to meet future needs Successful motivation depends on strong leadership and a combination of motivational techniques