1. Brick & Click 2015Northwest Missouri State University Undergraduate & Graduate Services: Opposite Sides of the Same Coin? Victor D Baeza Director of Library Graduate Services Oklahoma State University Tracy Stout Information Literacy Librarian Missouri State University

2. Brick & Click 2015Northwest Missouri State University Environmental Scan Focus on retention Focus on graduation Increased enrollment Budget cuts Demonstration of value Time constraints

3. Brick & Click 2015Northwest Missouri State University Traditional Treatment Students are students Graduate and undergraduates are unique Two groups are similar but different

4. Brick & Click 2015Northwest Missouri State University Change Agents Rapid growth and transformation Shifting needs Different usages New focus on student demographics Budgets More international students

5. Brick & Click 2015Northwest Missouri State University Contributing Factors Program of study Faculty expectations Living arrangements Information seeking behavior Information needs Peer pressure

6. Brick & Click 2015Northwest Missouri State University Similarities: Library Space Concept of Third Place Welcoming and comfortable Variety Library hours

7. Brick & Click 2015Northwest Missouri State University

8. Similarities: Literacy Skills Common Issues – Belief that students already know – Instructors teach info lit – Never receive info lit – Info lit early on – Info lit not at the point of need

9. Brick & Click 2015Northwest Missouri State University Similarities: Access Preferences Quickest Easiest Electronic Unaware of ILL Ask for help as a last resort

10. Brick & Click 2015Northwest Missouri State University Differences: Information Needs Thoroughness of research Topic focus Topic/Research development Interest in subject matter Faculty/Advisor expectations

11. Brick & Click 2015Northwest Missouri State University Differences: Research Literature review depth Literature evaluation process Author identification Query development (iterative research) Library resources/services usage Graduate international population

12. Brick & Click 2015Northwest Missouri State University Differences: Library Access Living arrangements Parking Time constraints (work, life, school) Distance from library Social aspect

13. Brick & Click 2015Northwest Missouri State University Focus on Undergrads

14. Brick & Click 2015Northwest Missouri State University Getting Involved GEP course goals/objectivesgoals/objectives General & tailored assignments GEP 101 and Common Reader Subject GuidesCommon Reader SearchPath tutorial Instructional and marketing videos

15. Brick & Click 2015Northwest Missouri State University Getting Them Involved Pizza Party Game Night Tutorial/marketing videos News ways to contact What’s Brewing at the Library Ambassador Program Research awards

16. Brick & Click 2015Northwest Missouri State University Space Demands Group study rooms Movable “walls” New reference area Expanded hours Creative Studios Print relocation

17. Brick & Click 2015Northwest Missouri State University Focus on Graduates Targeted workshops/seminars Dedicated spaces Outreach Librarian training Campus coordination

18. Brick & Click 2015Northwest Missouri State University Graduate 360 Program Writing Center Career Services Professional Development (Business School) Bursars Institute for Teaching and Learning Excellence Library

19. Brick & Click 2015Northwest Missouri State University Writing and Research Graduate Research and Writing Lab (GRWL) – Writing Center collaboration – Targeted research assistance – Focused writing assistance – Dedicated space and times – Workshop series

20. Brick & Click 2015Northwest Missouri State University Digital Badges Graduate College Vice President of Research Graduate coordinators More than 360 Program

21. Brick & Click 2015Northwest Missouri State University Questions?